Hi Joegen! So far everything seems to work with the 4.4.0 update #19 build I made yesterday with your sipXtackLib patch. At least, nothing new is broken but since we are unable to reproduce the hang in sipXproxy, I'm not sure how useful our testing has been as far as a resolution to this JIRA goes.
Any ideas on how we might tickle this? Andy ----- Original Message ----- From: "Joegen Baclor" <[email protected]> To: [email protected] Cc: "Discussion list for users of sipXecs software" <[email protected]> Sent: Tuesday, September 25, 2012 1:44:22 AM Subject: Re: [sipx-users] new patch for XX-10177 Andrew, any update on this? On 09/20/2012 04:58 AM, [email protected] wrote: Hi Joegen, I just put it on my test system. We'll see... Thanks! Andy ----- Original Message ----- From: "Joegen Baclor" <[email protected]> To: [email protected] Cc: "Discussion list for users of sipXecs software" <[email protected]> Sent: Wednesday, September 19, 2012 7:42:48 AM Subject: Re: [sipx-users] new patch for XX-10177 Andrewe any news on the patch i sent you offlist? On 09/13/2012 03:19 AM, [email protected] wrote: <blockquote> Joegen, We recently upgraded a bunch of our servers to 4.4.0 update #18, and while this issue doesn't occur as frequently, we are still experiencing it. I was going to try running a version that has the original patch (any combination of CR-LFs in a keepalive message) and see if that gets us anywhere, but not being able to produce a hang on demand kind of limits our testing options for this. Not being totally convinced it is the keepalive processing, are there any other places we could look for the root cause of this problem? Thanks, Andy ----- Original Message ----- From: "Joegen Baclor" <[email protected]> To: [email protected] Cc: "Discussion list for users of sipXecs software" <[email protected]> Sent: Wednesday, August 22, 2012 5:32:34 PM Subject: Re: [sipx-users] new patch for XX-10177 Ooops, typo. Its not PUBLISH but UPDATE. On 08/23/2012 01:58 AM, [email protected] wrote: <blockquote> Joegen, Actually, it looks like we have the keepalive.sessionTimers option turned off for all our phones anyway. I looked in the pcap we have from a hang just this morning and I didn't see any messages matching the PUBLISH method. I can send you these off list if you'd like. -Andy ----- Original Message ----- From: "Joegen Baclor" <[email protected]> To: "Discussion list for users of sipXecs software" <[email protected]> Cc: [email protected] Sent: Tuesday, August 21, 2012 10:16:20 PM Subject: Re: [sipx-users] new patch for XX-10177 I've taken a quick look at the NAT traversal plugin and it seems to be not accounting PUBLISH as a potential stream modifier. But it is not clear to me how it would cause a hang. Can you disable session-timers in the phones and see if that somehow lessens the occurence of this incident? On 08/22/2012 01:06 AM, [email protected] wrote: <blockquote> They're all Polycom phones. Mostly 450s, with a couple of 550s, a 670 and a SoundStation 6000 in the mix. Firmware 3.2.6 with bootrom 4.3.1. -Andy ----- Original Message ----- From: "Tony Graziano" <[email protected]> To: "Discussion list for users of sipXecs software" <[email protected]> Sent: Tuesday, August 21, 2012 1:01:03 PM Subject: Re: [sipx-users] new patch for XX-10177 can you elaborate what the UA's are that are involved in that transaction? On Tue, Aug 21, 2012 at 5:59 AM, andrewpitman < [email protected] > wrote: <blockquote> Joegen, George, I noticed some messages in my sipXproxy log from a hang on a customer system just today, which may or may not be pertinent. Besides the parsing errors, I also see messages such as this immediately before the hang: "2012-08-21T15:40:56.031862Z" :269589:NAT:WARNING:pbx1.sipdomain.com:SipUserAgent-2:B5EBAB 90:SipXProxy: "'83226727-F4CE51E8': Received unexpected event InviteRequest while in state 'WaitingForMediaOffer'" "2012-08-21T15:40:56.233883Z" :269590:SIP:WARNING:pbx1.sipdomain.com:SipRouter-15:B5DB9B90 :SipXProxy: "SipUserAgent::send INVITE request matches existing transaction" "2012-08-21T15:40:56.323512Z" :269591:SIP:ERR:pbx1.sipdomain.com:SipUserAgent-2:B5EBAB90:S ipXProxy: "SipUserAgent::handleMessage SIP message timeout expired with no matching transaction" "2012-08-21T15:40:56.414306Z" :269592:NAT:WARNING:pbx1.sipdomain.com:SipRouter-15:B5DB9B90 :SipXProxy: "'5FHSHt9cQ2XBS':Received unexpected event UpdateRequest while in state 'WaitingForInvite'" "2012-08-21T15:40:56.516706Z" :269593:NAT:WARNING:pbx1.sipdomain.com:SipUserAgent-2:B5EBAB 90:SipXProxy: "'5FHSHt9cQ2XBS': Received unexpected event UpdateRequest while in state 'WaitingForInvite'" "2012-08-21T15:40:56.523583Z" :269594:NAT:WARNING:pbx1.sipdomain.com:SipClientTcp-4212:B19 FAB90:SipXProxy: "'5FHSHt9cQ2XBS': Received unexpected event SuccessfulResponse while in state 'WaitingForInvite'" Since this has been happening to some of our customers more than once within a 24 hour period, in order to keep them from cancelling with us we've had to resort to a watchdog script which sends OPTIONS messages to the servers periodically and restarts sipXproxy if it fails to respond. Obviously this is just a band-aid workaround until we can resolve this issue, since this means they incur approximately 3-4 minutes of service interruption every time this happens. Joegen Baclor wrote on Mon, 20 August 2012 13:45 > I'll discuss this with GEroge later. Thanks for pointing > it out. -- _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013! LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ </blockquote> </blockquote> </blockquote> </blockquote>
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