Ooops, typo.  Its not PUBLISH but UPDATE.

On 08/23/2012 01:58 AM, [email protected] wrote:
Joegen,

Actually, it looks like we have the keepalive.sessionTimers option turned off for all our phones anyway. I looked in the pcap we have from a hang just this morning and I didn't see any messages matching the PUBLISH method. I can send you these off list if you'd like.

-Andy

------------------------------------------------------------------------
*From: *"Joegen Baclor" <[email protected]>
*To: *"Discussion list for users of sipXecs software" <[email protected]>
*Cc: *[email protected]
*Sent: *Tuesday, August 21, 2012 10:16:20 PM
*Subject: *Re: [sipx-users] new patch for XX-10177

I've taken a quick look at the NAT traversal plugin and it seems to be not accounting PUBLISH as a potential stream modifier. But it is not clear to me how it would cause a hang. Can you disable session-timers in the phones and see if that somehow lessens the occurence of this incident?

On 08/22/2012 01:06 AM, [email protected] wrote:

    They're all Polycom phones.  Mostly 450s, with a couple of 550s, a
    670 and a SoundStation 6000 in the mix.  Firmware 3.2.6 with
    bootrom 4.3.1.

    -Andy

    ------------------------------------------------------------------------
    *From: *"Tony Graziano" <[email protected]>
    *To: *"Discussion list for users of sipXecs software"
    <[email protected]>
    *Sent: *Tuesday, August 21, 2012 1:01:03 PM
    *Subject: *Re: [sipx-users] new patch for XX-10177

    can you elaborate what the UA's are that are involved in that
    transaction?

    On Tue, Aug 21, 2012 at 5:59 AM, andrewpitman
    <[email protected] <mailto:[email protected]>> wrote:



        Joegen, George,

        I noticed some messages in my sipXproxy log from a hang on a
        customer system just today, which may or may not be
        pertinent.  Besides the parsing errors, I also see messages
        such as this immediately before the hang:

        "2012-08-21T15:40:56.031862Z"
        :269589:NAT:WARNING:pbx1.sipdomain.com:SipUserAgent-2:B5EBAB
        90:SipXProxy: "'83226727-F4CE51E8': Received unexpected
        event InviteRequest while in state 'WaitingForMediaOffer'"
        "2012-08-21T15:40:56.233883Z"
        :269590:SIP:WARNING:pbx1.sipdomain.com:SipRouter-15:B5DB9B90
        :SipXProxy: "SipUserAgent::send INVITE request matches
        existing transaction"
        "2012-08-21T15:40:56.323512Z"
        :269591:SIP:ERR:pbx1.sipdomain.com:SipUserAgent-2:B5EBAB90:S
        ipXProxy: "SipUserAgent::handleMessage SIP message timeout
        expired with no matching transaction"
        "2012-08-21T15:40:56.414306Z"
        :269592:NAT:WARNING:pbx1.sipdomain.com:SipRouter-15:B5DB9B90
        :SipXProxy: "'5FHSHt9cQ2XBS':Received unexpected event
        UpdateRequest while in state 'WaitingForInvite'"
        "2012-08-21T15:40:56.516706Z"
        :269593:NAT:WARNING:pbx1.sipdomain.com:SipUserAgent-2:B5EBAB
        90:SipXProxy: "'5FHSHt9cQ2XBS': Received unexpected event
        UpdateRequest while in state 'WaitingForInvite'"
        "2012-08-21T15:40:56.523583Z"
        :269594:NAT:WARNING:pbx1.sipdomain.com:SipClientTcp-4212:B19
        FAB90:SipXProxy: "'5FHSHt9cQ2XBS': Received unexpected event
        SuccessfulResponse while in state 'WaitingForInvite'"

        Since this has been happening to some of our customers more
        than once within a 24 hour period, in order to keep them
        from cancelling with us we've had to resort to a watchdog
        script which sends OPTIONS messages to the servers
        periodically and restarts sipXproxy if it fails to respond.
        Obviously this is just a band-aid workaround until we can
        resolve this issue, since this means they incur
        approximately 3-4 minutes of service interruption every time
        this happens.

        Joegen Baclor wrote on Mon, 20 August 2012 13:45
        > I'll discuss this with GEroge later. Thanks for pointing
        > it out.


        --

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