In my testing, it was during the playing of the mailbox message. Pressing the "*" should allow you to move to another voicemail box by entering the extension and password of an alternative box. In my scenario, it terminated the call.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kumaran Sent: Thursday, October 04, 2012 10:29 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] 4.6 voicemail hangup when press * On 10/5/2012 4:21 AM, George Niculae wrote: > On Thu, Oct 4, 2012 at 10:18 PM, George Niculae<[email protected]> wrote: >> On Thu, Oct 4, 2012 at 10:01 PM, Todd Hodgen<[email protected]> wrote: >>> Hi George, thanks for the comments. Not related to MWI. >>> >>> Scenario - from extension 701 - dialed 8750 to go directly to ext >>> 750 voicemail. >>> Voicemail answered prompting for password. I press * and call drops. >>> 000000:sipxivr:"depositVoicemail Collected digits=*" >>> "2012-10-04T17:10:16.922000Z":250:sipXivr:ERR:rage.ragesip.com:Threa >>> d-53:000 >>> 00000:sipxivr:"SipXivr::run" >>> java.lang.NullPointerException >>> at >>> org.sipfoundry.voicemail.mailbox.AbstractMailboxManager.deleteTempMe >>> ssage(Ab >>> stractMailboxManager.java:84) >>> at org.sipfoundry.voicemail.Deposit.runAction(Deposit.java:225) >>> at org.sipfoundry.voicemail.VoiceMail.voicemail(VoiceMail.java:53) >>> at org.sipfoundry.voicemail.VoiceMail.run(VoiceMail.java:42) >>> at org.sipfoundry.sipxivr.SipxIvrApp.run(SipxIvrApp.java:31) >>> at org.sipfoundry.sipxivr.SipXivr.runEslRequest(SipXivr.java:61) >>> at >>> org.sipfoundry.sipxivr.eslrequest.EslRequestScopeRunnable.run(EslReq >>> uestScop >>> eRunnable.java:24) >>> at java.lang.Thread.run(Thread.java:679) >>> >> Looks like the issue reported by Tony today. Let me reinstall a fresh >> system and get back to you >> > Hm, I cannot reproduce this problem, are you testing 32 or 64bit RPMs? > > George I can reproduce the issue George....While depositing VM just press * before the beep tone,the call will be ended...If we press* after the beep tone then its cancel the current request(will not disconnect) ....So I think * is for cancelling the current request in VM and for AA it will repeat the prompt.. Regards, Kumaran T > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
