Can you please describe the steps to reproduce it...I will check in our 
testing servers...

Regards,
Kumaran T

On 10/5/2012 11:56 AM, Todd Hodgen wrote:
> In my testing, it was during the playing of the mailbox message.  Pressing
> the "*" should allow you to move to another voicemail box by entering the
> extension and password of an alternative box.  In my scenario, it terminated
> the call.
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Kumaran
> Sent: Thursday, October 04, 2012 10:29 PM
> To: Discussion list for users of sipXecs software
> Subject: Re: [sipx-users] 4.6 voicemail hangup when press *
>
> On 10/5/2012 4:21 AM, George Niculae wrote:
>> On Thu, Oct 4, 2012 at 10:18 PM, George Niculae<[email protected]>   wrote:
>>> On Thu, Oct 4, 2012 at 10:01 PM, Todd Hodgen<[email protected]>
> wrote:
>>>> Hi George,   thanks for the comments.  Not related to MWI.
>>>>
>>>> Scenario - from extension 701 - dialed 8750 to go directly to ext
>>>> 750 voicemail.
>>>> Voicemail answered prompting for password.  I press * and call drops.
>>>> 000000:sipxivr:"depositVoicemail Collected digits=*"
>>>> "2012-10-04T17:10:16.922000Z":250:sipXivr:ERR:rage.ragesip.com:Threa
>>>> d-53:000
>>>> 00000:sipxivr:"SipXivr::run"
>>>> java.lang.NullPointerException
>>>>           at
>>>> org.sipfoundry.voicemail.mailbox.AbstractMailboxManager.deleteTempMe
>>>> ssage(Ab
>>>> stractMailboxManager.java:84)
>>>>           at org.sipfoundry.voicemail.Deposit.runAction(Deposit.java:225)
>>>>           at
> org.sipfoundry.voicemail.VoiceMail.voicemail(VoiceMail.java:53)
>>>>           at org.sipfoundry.voicemail.VoiceMail.run(VoiceMail.java:42)
>>>>           at org.sipfoundry.sipxivr.SipxIvrApp.run(SipxIvrApp.java:31)
>>>>           at
> org.sipfoundry.sipxivr.SipXivr.runEslRequest(SipXivr.java:61)
>>>>           at
>>>> org.sipfoundry.sipxivr.eslrequest.EslRequestScopeRunnable.run(EslReq
>>>> uestScop
>>>> eRunnable.java:24)
>>>>           at java.lang.Thread.run(Thread.java:679)
>>>>
>>> Looks like the issue reported by Tony today. Let me reinstall a fresh
>>> system and get back to you
>>>
>> Hm, I cannot reproduce this problem, are you testing 32 or 64bit RPMs?
>>
>> George
> I can reproduce the issue George....While depositing VM just press * before
> the beep tone,the call will be ended...If we press* after the beep tone then
> its cancel the current request(will not disconnect) ....So I think * is for
> cancelling the current request in VM and for AA it will repeat the prompt..
>
> Regards,
> Kumaran T
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