I agree - this does work perfectly on the 550 and 650. I'm just pointing out that it doesn't work for the VVX 1500 - the video phone.
I do not have any shared line extensions on this phone - When I use a 650 (as the same user), it works as expected. To reiterate Josh's email - the VVX1500 doesn't seem to support directed call pickup from a BLF button. I'd go a step further and say that the 1500 doesn't show when the other lines are ringing - it does show presence when the call is in progress. From: Kumaran [mailto:[email protected]] Sent: Tuesday, October 16, 2012 8:52 AM To: Discussion list for users of sipXecs software Cc: Nathaniel Watkins Subject: Re: [sipx-users] 4.6: polycom and BLF Also whether monitoring phone contain shared lines Extension? Regards, Kumaran T On 10/16/2012 1:11 PM, Kumaran wrote: Hi Nathaniel, Its working fine in polycom 550 and 650...I don't have polycom VVX500 to verify...Also need to verify that "Is the user your are monitoring belongs to any IM group and changes done on that user before checking this scenario"? Regards, Kumaran T On 10/16/2012 12:51 PM, Todd Hodgen wrote: I just setup what Nathaniel had asked about. Polycom 550 with ext 750 and DID assigned to it. Polycom VVX500 with Ext 701 assigned to it, and a speeddial button with *76750. A separate ext. 750 presence button. When 750 rings, press speeddial button it grabs it. VVX has 12 buttons, so easy to have spare buttons. SLA works too, personally, I don't have a need for either of these. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Michael Picher Sent: Tuesday, October 16, 2012 12:16 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] 4.6: polycom and BLF How can you have BLF on a speed dial button that is programmed as *76750? Why don't you add line 750 to the phone, have it silent ring and try to pick it up that way (BLA)? Mike On Mon, Oct 15, 2012 at 10:19 PM, Todd Hodgen <[email protected]<mailto:[email protected]>> wrote: Wait. I should clarify. I had a speeddial button - *76750. But, it didn't have presence enabled. Sorry. I will test that scenario though. From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Josh Patten Sent: Monday, October 15, 2012 5:48 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] 4.6: polycom and BLF The VVX1500 doesn't seem to support directed call pickup from a BLF button. Not sure why this is. On Mon, Oct 15, 2012 at 6:41 PM, Nathaniel Watkins <[email protected]<mailto:[email protected]>> wrote: Correct - on my VVX1500, I don't see status updates (I am subscribed to presence). So I am unable to simply press the 'flashing button' to answer a ringing call. *78<ext> will pick up the call, but I cannot do it from the speed dial button. So in this scenario: Polycom 650 calls Polycom 650 VVX 1500 doesn't see the status of either extension - pressing the speed dial button of the extension being called simply initiates another call. From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Todd Hodgen Sent: Monday, October 15, 2012 4:51 PM To: 'Discussion list for users of sipXecs software' Subject: Re: [sipx-users] 4.6: polycom and BLF Explain the scenario. Call ringing on a phone, and you want to do a directed call pickup from a button that has a speeddial button configured? From: [email protected]<mailto:[email protected]> [mailto:[email protected]]<mailto:[mailto:[email protected]]> On Behalf Of Nathaniel Watkins Sent: Monday, October 15, 2012 1:25 PM To: Discussion list for users of sipXecs software; George Niculae Subject: Re: [sipx-users] 4.6: polycom and BLF I have always had problems when attempting to retrieve a call via the speed dial button when using a VVX 1500. Does this work now as well? Nathaniel Watkins CIO DoTCom (Department of Technology & Communication) Garrett County Government/Board of Education 203 South 4th Street, Room 211 Oakland, MD 21550 Telephone: 301-334-5001<tel:301-334-5001> Fax: 301-334-7605<tel:301-334-7605> E-mail: [email protected]<mailto:[email protected]> From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Kumaran Sent: Monday, October 15, 2012 2:26 AM To: George Niculae Cc: Discussion list for users of sipXecs software Subject: Re: [sipx-users] 4.6: polycom and BLF I checked RLS which is working fine too...I can retrieve the call and monitor the call through speed dial button(stp) Regards, Kumaran T On 10/15/2012 11:22 AM, George Niculae wrote: Thanks, actually I was asking for RLS George On Monday, October 15, 2012, Kumaran <[email protected]<mailto:[email protected]>> wrote: > On 10/12/2012 7:00 PM, George Niculae wrote: >> >> Hi All, >> >> anyone with polycom and 4.6 handy to give BLF a try? Don't know why >> yet but I cannot get buttons on TUI >> >> Thanks >> George >> > Hi George, > I checked SLA in latest build in Polycom which is working fine...I > retrieve the call from any shared line phone... > > Regards, > Kumaran T > > ________________________________ This message and any files transmitted with it are intended only for the individual(s) or entity named. If you are not the intended individual(s) or entity named you are hereby notified that any disclosure, copying, distribution or reliance upon its contents is strictly prohibited. If you have received this in error, please notify the sender, delete the original, and destroy all copies. Email transmissions cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. 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