I believe Jan is originating the call on the Polycom and the destination is
a PSTN number through an ISDN conection.

-
MM

On Wed, Oct 24, 2012 at 8:48 AM, Tony Graziano <[email protected]
> wrote:

> Why would the phone ring busy? Have you artificially lowered the number of
> calls per line? Is VM enabled on the line or not?
>
> # of calls per line and whether there is VM will matter.
> On Oct 24, 2012 5:11 AM, "Jan Fricke" <[email protected]> wrote:
>
>>  Hi,
>>
>> I’m struggling with a Polycom related problem. This is more Polycom
>> related than SipX but I think here are a lot of people that know Polycom
>> phones very well.
>>
>>
>>
>> In some cases my Polycom does not play the user-busy tone. When calling
>> pstn using ISDN it depends on the other side.
>>
>> The case that works:
>>
>> -          ISDN Alerting arrives -> 180 Ringing to phone
>>
>> -          ISDN Disconnect user-busy arrives -> 486 Busy here to phone
>>
>> The case that does not work:
>>
>> -          ISDN Disconnect user-busy arrives -> 486 Busy here to phone
>>
>>
>>
>> The polycom seems to play the busy-tone only if there was a 180 RINGING
>> before the 486 Busy here. Does anybody know if there is an option that I
>> can set from SipX to manipulate this behavior?
>>
>>
>>
>> Sincerely
>>
>>
>>
>> Jan
>>
>>
>>
>> _____________________________
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