Hi,

I’ve setup a sipx 4.6 system with two servers. Media Services are running
on the second server. When somebody leaves a message on my mailbox I get
notified by MWI, but can’t retrieve the voicemail.

The systems asks for my pin and when I enter it the voicemail system hangs
up. On the second server I can see following entry in the sipxivr.log



"2012-12-03T13:14:16.418000Z":157:sipXivr:ERR:sipx2.test.local:Thread-29:00000000:sipxivr:"SipXivr::run"

java.lang.NullPointerException

        at
org.sipfoundry.commons.userdb.User.isVoicemailPinCorrect(User.java:242)

        at
org.sipfoundry.voicemail.VmEslRequestController.login(VmEslRequestController.java:158)

        at org.sipfoundry.voicemail.VoiceMail.voicemail(VoiceMail.java:65)

        at org.sipfoundry.voicemail.VoiceMail.run(VoiceMail.java:42)

        at org.sipfoundry.sipxivr.SipxIvrApp.run(SipxIvrApp.java:31)

        at org.sipfoundry.sipxivr.SipXivr.runEslRequest(SipXivr.java:61)

        at
org.sipfoundry.sipxivr.eslrequest.EslRequestScopeRunnable.run(EslRequestScopeRunnable.java:24)

        at java.lang.Thread.run(Thread.java:679)



Any ideas what’s wrong?



_____________________________
Jan Fricke (B.Sc.)

*IANT -
APPLIED NGN-TECHNOLOGIES

**Turn-Key VoIP/UC Solutions and More...


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