Hi, I’ve setup a sipx 4.6 system with two servers. Media Services are running on the second server. When somebody leaves a message on my mailbox I get notified by MWI, but can’t retrieve the voicemail.
The systems asks for my pin and when I enter it the voicemail system hangs up. On the second server I can see following entry in the sipxivr.log "2012-12-03T13:14:16.418000Z":157:sipXivr:ERR:sipx2.test.local:Thread-29:00000000:sipxivr:"SipXivr::run" java.lang.NullPointerException at org.sipfoundry.commons.userdb.User.isVoicemailPinCorrect(User.java:242) at org.sipfoundry.voicemail.VmEslRequestController.login(VmEslRequestController.java:158) at org.sipfoundry.voicemail.VoiceMail.voicemail(VoiceMail.java:65) at org.sipfoundry.voicemail.VoiceMail.run(VoiceMail.java:42) at org.sipfoundry.sipxivr.SipxIvrApp.run(SipxIvrApp.java:31) at org.sipfoundry.sipxivr.SipXivr.runEslRequest(SipXivr.java:61) at org.sipfoundry.sipxivr.eslrequest.EslRequestScopeRunnable.run(EslRequestScopeRunnable.java:24) at java.lang.Thread.run(Thread.java:679) Any ideas what’s wrong? _____________________________ Jan Fricke (B.Sc.) *IANT - APPLIED NGN-TECHNOLOGIES **Turn-Key VoIP/UC Solutions and More... *Fon: +49 (5331) 6794 0 Fax: +49 (5331) 6794 499 Mail: jan.fri...@iant.de Web: www.iant.de <http://www.iant.de/en/startseite> IANT is eZuce <http://www.ezuce.com/> Elite Partner for EMEA IANT is Member of GROUPLINK <http://www.grouplink.de/>
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