On Mon, Dec 3, 2012 at 3:29 PM, Jan Fricke <[email protected]> wrote:
> Hi, > > I’ve setup a sipx 4.6 system with two servers. Media Services are running > on the second server. When somebody leaves a message on my mailbox I get > notified by MWI, but can’t retrieve the voicemail. > > The systems asks for my pin and when I enter it the voicemail system hangs > up. On the second server I can see following entry in the sipxivr.log > > > > > "2012-12-03T13:14:16.418000Z":157:sipXivr:ERR:sipx2.test.local:Thread-29:00000000:sipxivr:"SipXivr::run" > > java.lang.NullPointerException > > at > org.sipfoundry.commons.userdb.User.isVoicemailPinCorrect(User.java:242) > > at > org.sipfoundry.voicemail.VmEslRequestController.login(VmEslRequestController.java:158) > > at org.sipfoundry.voicemail.VoiceMail.voicemail(VoiceMail.java:65) > > at org.sipfoundry.voicemail.VoiceMail.run(VoiceMail.java:42) > > at org.sipfoundry.sipxivr.SipxIvrApp.run(SipxIvrApp.java:31) > > at org.sipfoundry.sipxivr.SipXivr.runEslRequest(SipXivr.java:61) > > at > org.sipfoundry.sipxivr.eslrequest.EslRequestScopeRunnable.run(EslRequestScopeRunnable.java:24) > > at java.lang.Thread.run(Thread.java:679) > > > > Any ideas what’s wrong? > > > Try to send profiles and check again. Do you have any failure in Job status page? George
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