December 23, 2010 6:46 AM PST
Skype: Millions still without service
*Skype is still working to right itself from a major outage that began
yesterday.*
*The company said earlier this morning
<http://blogs.skype.com/en/2010/12/status_update_on_downtime.html?cm_mmc=PXTW%7C0700_B6-_-downtime-20101223-1>
that about 5 million people were able to access its Internet telephony
service, and "that number is increasing all the time." The only issue
is, that figure puts total use at about 30 percent of its normal amount.*
*Skype then followed that posting up with another
<http://blogs.skype.com/en/2010/12/increase_online.html?cm_mmc=PXTW%7C0700_B6-_-downtime-20101223-1>
this morning, saying that it's seeing "evidence of a significant
increase in the number of people online." It currently estimates that 10
million people are using its service, which would still potentially mean
millions of users are shut out. As of this writing, the Skype program on
my Mac <http://www.cnet.com/apple-mac.html>, which is working properly,
claims over 8 million people are online.*
*In either case, the number of users online is still much lower than it
would be if everything was working properly.*
*Even as the situation improves, users should expect some hiccups:
"Please note that some features may not work as reliably as
expected--peoples' online status may be slow to update, and instant
messages might not be delivered as quickly as they are normally. Group
video calling will take longer to return to normal," Skype said.*
*"We're sincerely sorry for this disruption," Skype wrote on its blog
today. "Like you, all of us at Skype rely on Skype every day."*
*Skype's massive outage started yesterday
<http://news.cnet.com/8301-13506_3-20026408-17.html>. At the time, the
company said that several of its "supernodes" went down, causing the
service to become inaccesible for millions of users. It expected to have
the service running normally within "a few hours" of that announcement.
It then said yesterday afternoon that Skype was "now returning to
normal." It seems that at least so far, those claims were a bit premature.*
*We will continue to share details here as we learn more.*
*<http://www.cnet.com/profile/dd13reis/>*
*Don Reisinger <http://www.cnet.com/profile/dd13reis/>*
**
*Full Profile <http://www.cnet.com/profile/dd13reis/> E-mail Don Reisinger*
*Don Reisinger is a technology columnist who has written about
everything from HDTVs to computers to Flowbee Haircut Systems. Don is a
member of the CNET Blog Network, posting at The Digital Home
<http://www.cnet.com/digitalhome/>. He is not an employee of CNET.
Disclosure <http://www.cnet.com/8301-13506_1-9891961-17.html>.*
*
Read more: http://news.cnet.com/8301-13506_3-20026487-17.html#ixzz18y8uOCw3*
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