When you click answer on their call do you click answer call with video? You 
have to

> On 29 Nov 2013, at 7:12 nm., Mich <[email protected]> wrote:
> 
> Hi all. I have a question that I hope some one hear can help me with. When I 
> do a video call with my folks using my windows 7 hp laptop running the newest 
> version of Skype they can see me just fine but when they call me and try to 
> do a video call with me all they see is my picture. I spent time today on the 
> phone and on Skype with my Mom trying to figure this out. they updated there 
> webcam but I got them to un install the CIBER link u webcam or something 
> witch was a program that my nease and nephew installed where you were able to 
> make funny faces etc since I thought that since there laptop already had a 
> webcam that that might be the problem. it wasn't. I am not sure what settings 
> they need to change to fix this? many thanks for any help that any one can 
> give me. from Mich.
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> 
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> 
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> 
> 
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> 
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> 
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> 
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Thanks for posting to the skype english list.

to contact skype support wiht any questions regarding your account email 
[email protected]

To  access scripts for the latest version of skype go to
http://www.dlee.org/skype


To contact the list owner send a message to
mailto:[email protected]

and for a searchable archives page go here.
http://bit.ly/64Y48

thanks and have a wonderful day.

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