Re: [Skypeenglish] Message for Doug.

Melissa Stott via Skypeenglish Sun, 29 Mar 2015 14:47:21 -0700

Which version of Skype are you using?

-----Original Message-----From: Ryan Conroy via Skypeenglish

Sent: Sunday, March 29, 2015 5:38 PM
To: [email protected]
Subject: Re: [Skypeenglish] Message for Doug.

Well, sometimes when I start Skype, after I log in, it says These scriptsarenot supported by this Skype version. When I press control 1, or control 2 totry and get to my contacts or chats, it just makes an error sound. Itdoesn't say anything, but it makes the sound your computer makes when youhit say Z on yoru desktop, and there's nothing starting with Z on yourdesktop.

---------- Original Message ----------
From: Doug Lee via Skypeenglish <[email protected]>
To: Ryan Conroy via Skypeenglish <[email protected]>
Subject: Re: [Skypeenglish] Message for Doug.
Date: Sun, 29 Mar 2015 16:38:59 -0400

Possibly last question before I can provide a diagnosis: What is the
actual text of the error message you get when you try to use the
scripts, and to which command or commands is it a response?

I already suspect an MSAA issue on your machine, but I want to verify
first.

On Sun, Mar 29, 2015 at 06:23:32PM +0000, Ryan Conroy via Skypeenglishwrote:

My Skype version is 7.2.0.103
And my incert Q command says 893

---------- Original Message ----------
From: Doug Lee via Skypeenglish <[email protected]>
To: Ryan Conroy via Skypeenglish <[email protected]>
Subject: Re: [Skypeenglish] Message for Doug.
Date: Sun, 29 Mar 2015 14:13:06 -0400

Ok, if the installer runs without errors, you will not get a log file.
That's ok.

So the next steps:

1. When you are in Skype, type Ctrl+Insert+V and tell me the version
number you get back. This will be the Skype version number. It may
have two parts or four parts depending on what you are running.

2. When you are in Skype, type Insert+Q and tell me what revision
number you get. The revision number is a three-digit number with no
decimal point in it.

From your tweets, I see you are running JAWS 16 on Windows 7 64 bit.

On Sun, Mar 29, 2015 at 06:00:46PM +0000, Ryan Conroy via Skypeenglishwrote:How do I generate an error log? It used to come up automatically, but now itisn't. The scripts are installing now, but when I load Skype and presscontrol 1 or 2 to get to my contacts or my chats, it says these scripts arenot supported by this Skype version, or something like that. Before theywouldn't even install, but now they're installing again, but they stilldon't work.

---------- Original Message ----------
From: Doug Lee via Skypeenglish <[email protected]>
To: Ryan Conroy via Skypeenglish <[email protected]>
Subject: Re: [Skypeenglish] Message for Doug.
Date: Sun, 29 Mar 2015 13:46:00 -0400

I do remember, and I still have your tweets. :-)

Please generate and send an error log here. Just paste it, don't
attach it, because I think this list blocks attachments.

The log should help me figure out what's happening to you.

On Sun, Mar 29, 2015 at 05:30:26PM +0000, Ryan Conroy via Skypeenglishwrote:

Hi Doug,

I joined this list cause you said you could give me more support on here.. Icontacted you on twitter about a week ago about my scripts not working. Ihope you remember. lolIs there anyway we can get the scripts working again? I can't use Skype atall now, and it's really frustrating me.

Any help would be appreciated.
Thanks,
Ryan

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Thanks for posting to the skype english list.