Thanks for the information. Even before this happened, I did experience
sluggishness navigating in chat windows and especially when pressing the
alt+number keystroke twice quickly to bring up a buffer of recent messages
(that takes over 15 seconds).

Please keep us posted.

-Vic

-----Original Message-----
From: Skypeenglish [mailto:[email protected]] On
Behalf Of Doug Lee via Skypeenglish
Sent: Thursday, February 11, 2016 6:22 PM
To: Victorious via Skypeenglish <[email protected]>
Subject: Re: [Skypeenglish] jaws scripts for skype 6.22 and later not
working

I've heard of three or four instances of this issue since last September.
>From what I can tell, something is causing MSAA, which is part of Windows,
to stop working normally for Skype. It may also affect Internet Explorer,
though not in ways that upset most things you would do there unless you have
custom JAWS scripts for a particular web page perhaps.

As of this week, I have started working with Freedom Scientific to try to
figure out what's going on here. It appears not to be a Skype problem, a
JAWS problem, or a script problem; but rather either a problem in Windows or
something being installed that is causing the issue. Those are educated
guesses, but nonetheless, guesses at this point.

Unfortunately, I do not have a solution to this issue yet though. It usually
works better to revert to Freedom Scientific's built-in scripts if this
happens to you, because the FS scripts use UIA rather than MSAA. (I did not
do that because it would require JAWS 14 or 15 at a minimum, and I still
support JAWS versions back through 11.)

I have seen one instance where using the built-in FS scripts to work around
this issue causes system sluggishness and/or JAWS restarts while you try to
navigate a message list though. That happened in a group chat, but I'm not
sure if that is a requirement for the issue.

Sorry I don't have better news yet.

On Thu, Feb 11, 2016 at 11:08:18AM +0800, Victorious via Skypeenglish wrote:
   Hi,


   I'm using the jaws skype scripts for version 6.22 and later. The
   scripts were working fine yesterday and suddenly stopped working today
   with the following message when I use a keystroke like ctrl+2

   These scripts do not support this Skype version.


   I had skype 7.18. I tried reinstalling the scripts, downgrading to
   version 7.10 of skype, then reinstalling the scripts once more without
   success. Strangely, I know someone else who has no trouble with the
   scripts with that version of Skype.


   Anyone experiencing a similar issue? The only thing I remember doing
   yesterday was removing a few Microsoft office add-ins, so I can't
   figure out why this started happening.


   Best regards,

   -Vic

Thanks for posting to the skype english list.

to contact skype support with any questions regarding your account email
[email protected]

To  access scripts for the latest version of skype go to
http://www.dlee.org/skype


To contact the list owner send a message to
mailto:[email protected]

and for a searchable archives page go here.
https://www.mail-archive.com/[email protected]
to modify yoru subscription visit the list info link at the bottom of this
email, or click the link in the  email you receive with your list password
each month.
thanks and have a wonderful day.

_______________________________________________
Skypeenglish mailing list
[email protected]
http://lists.tffppodcast.com/listinfo.cgi/skypeenglish-tffppodcast.com


-- 
Doug Lee                 [email protected]                http://www.dlee.org
SSB BART Group           [email protected]
http://www.ssbbartgroup.com
"The most exciting phrase to hear in science, the one that heralds new
discoveries, is not 'Eureka!' ('I found it!') but rather 'hmm....
that's funny...'"  --   Isaac Asimov
Thanks for posting to the skype english list.

to contact skype support with any questions regarding your account email
[email protected]

To  access scripts for the latest version of skype go to
http://www.dlee.org/skype


To contact the list owner send a message to
mailto:[email protected]

and for a searchable archives page go here.
https://www.mail-archive.com/[email protected]
to modify yoru subscription visit the list info link at the bottom of this
email, or click the link in the  email you receive with your list password
each month.
thanks and have a wonderful day.

_______________________________________________
Skypeenglish mailing list
[email protected]
http://lists.tffppodcast.com/listinfo.cgi/skypeenglish-tffppodcast.com

Thanks for posting to the skype english list.

to contact skype support with any questions regarding your account email 
[email protected]

To  access scripts for the latest version of skype go to
http://www.dlee.org/skype


To contact the list owner send a message to
mailto:[email protected]

and for a searchable archives page go here.
https://www.mail-archive.com/[email protected]
to modify yoru subscription visit the list info link at the bottom of this 
email, or click the link in the  email you receive with your list password each 
month.
thanks and have a wonderful day.

_______________________________________________
Skypeenglish mailing list
[email protected]
http://lists.tffppodcast.com/listinfo.cgi/skypeenglish-tffppodcast.com

Reply via email to