Technical details on what we know so far, in case this is useful to anyone:
The problem stems from Skype, and IE I believe and maybe a few other apps, sometimes returning valid IAccessible objects but that throw errors when you try to access any object properties. "Sometimes" appears to mean for certain calls - a consistent set of them - but not all calls. The error thrown means there is a typlib that is not registered. Attempting to reregister oleacc.dll in system32 and syswow64 folders did not help at least in my tests under Windows 8.1. On Thu, Feb 11, 2016 at 07:56:45AM -0500, John via Skypeenglish wrote: Hmmm. Just a thought but if you are willing to do a little trouble shooting, you could start putting back the offfice addins one by one and seeing which one makes the skype scrips work. It could be a piece to the puzzel and could help Doug and FS figure this out. Sent from my iPhone > On Feb 11, 2016, at 5:22 AM, Doug Lee via Skypeenglish > <[email protected]> wrote: > > I've heard of three or four instances of this issue since last September. > From what I can tell, something is > causing MSAA, which is part of Windows, to stop working normally for Skype. > It may also affect Internet > Explorer, though not in ways that upset most things you would do there unless > you have custom JAWS scripts for > a particular web page perhaps. > > As of this week, I have started working with Freedom Scientific to try to > figure out what's going on here. It > appears not to be a Skype problem, a JAWS problem, or a script problem; but > rather either a problem in Windows > or something being installed that is causing the issue. Those are educated > guesses, but nonetheless, guesses > at this point. > > Unfortunately, I do not have a solution to this issue yet though. It usually > works better to revert to Freedom > Scientific's built-in scripts if this happens to you, because the FS scripts > use UIA rather than MSAA. (I did > not do that because it would require JAWS 14 or 15 at a minimum, and I still > support JAWS versions back > through 11.) > > I have seen one instance where using the built-in FS scripts to work around > this issue causes system > sluggishness and/or JAWS restarts while you try to navigate a message list > though. That happened in a group chat, but > I'm not sure if that is a requirement for the issue. > > Sorry I don't have better news yet. > > On Thu, Feb 11, 2016 at 11:08:18AM +0800, Victorious via Skypeenglish wrote: > Hi, > > > I'm using the jaws skype scripts for version 6.22 and later. The > scripts were working fine yesterday and suddenly stopped working today > with the following message when I use a keystroke like ctrl+2 > > These scripts do not support this Skype version. > > > I had skype 7.18. I tried reinstalling the scripts, downgrading to > version 7.10 of skype, then reinstalling the scripts once more without > success. Strangely, I know someone else who has no trouble with the > scripts with that version of Skype. > > > Anyone experiencing a similar issue? The only thing I remember doing > yesterday was removing a few Microsoft office add-ins, so I can't > figure out why this started happening. > > > Best regards, > > -Vic > > Thanks for posting to the skype english list. > > to contact skype support with any questions regarding your account email > [email protected] > > To access scripts for the latest version of skype go to > http://www.dlee.org/skype > > > To contact the list owner send a message to > mailto:[email protected] > > and for a searchable archives page go here. > https://www.mail-archive.com/[email protected] > to modify yoru subscription visit the list info link at the bottom of this > email, or click the link in the email you receive with your list password > each month. > thanks and have a wonderful day. > > _______________________________________________ > Skypeenglish mailing list > [email protected] > http://lists.tffppodcast.com/listinfo.cgi/skypeenglish-tffppodcast.com > > > -- > Doug Lee [email protected] http://www.dlee.org > SSB BART Group [email protected] > http://www.ssbbartgroup.com > "The most exciting phrase to hear in science, the one that heralds > new discoveries, is not 'Eureka!' ('I found it!') but rather 'hmm.... > that's funny...'" -- Isaac Asimov > Thanks for posting to the skype english list. > > to contact skype support with any questions regarding your account email > [email protected] > > To access scripts for the latest version of skype go to > http://www.dlee.org/skype > > > To contact the list owner send a message to > mailto:[email protected] > > and for a searchable archives page go here. > https://www.mail-archive.com/[email protected] > to modify yoru subscription visit the list info link at the bottom of this > email, or click the link in the email you receive with your list password > each month. > thanks and have a wonderful day. > > _______________________________________________ > Skypeenglish mailing list > [email protected] > http://lists.tffppodcast.com/listinfo.cgi/skypeenglish-tffppodcast.com Thanks for posting to the skype english list. to contact skype support with any questions regarding your account email [email protected] To access scripts for the latest version of skype go to http://www.dlee.org/skype To contact the list owner send a message to mailto:[email protected] and for a searchable archives page go here. https://www.mail-archive.com/[email protected] to modify yoru subscription visit the list info link at the bottom of this email, or click the link in the email you receive with your list password each month. thanks and have a wonderful day. _______________________________________________ Skypeenglish mailing list [email protected] http://lists.tffppodcast.com/listinfo.cgi/skypeenglish-tffppodcast.com -- Doug Lee [email protected] http://www.dlee.org SSB BART Group [email protected] http://www.ssbbartgroup.com "The most exhausting thing in life is being insincere." - Anne Morrow Lindbergh {American Author} Thanks for posting to the skype english list. to contact skype support with any questions regarding your account email [email protected] To access scripts for the latest version of skype go to http://www.dlee.org/skype To contact the list owner send a message to mailto:[email protected] and for a searchable archives page go here. https://www.mail-archive.com/[email protected] to modify yoru subscription visit the list info link at the bottom of this email, or click the link in the email you receive with your list password each month. thanks and have a wonderful day. _______________________________________________ Skypeenglish mailing list [email protected] http://lists.tffppodcast.com/listinfo.cgi/skypeenglish-tffppodcast.com
