[SLUG] What do you look for in ISP support?

[Edward Murphy]

Evening/Morning all.   Just wondering a couple of questions   1) What do you look for in support from your ISP? 2) Would you prefer a .rpm/.deb file that installs the settings for you or do you prefer a list of connection details? 3) If you called the helpdesk would you be willing to sometimes wait to talk to a technician who actually knows their way arround linux if you are having a problem on you're end?   Just wondering. All feedback (public or private) would be appreciated. Would like to take this to my boss and say "Hey their is a linux community to support" because most of our linux users are cluefull enough to be able to do it themselves.   Regards Edward Murphy ------------------------------------------------------------------ Microsoft     "Where would you like to go today?" Mac OS     "Where are we going tomorow" Linux     " Are you coming or what?" ------------------------------------------------------------------