> 1) What do you look for in support from your ISP?
> 2) Would you prefer a .rpm/.deb file that installs the settings for you or do you 
>prefer a list of connection details?
> 3) If you called the helpdesk would you be willing to sometimes wait to talk to a 
>technician who actually knows their way arround linux if you are having a problem on 
>you're end?

No I wouldn't choose an ISP based on there support of linux. I only ever
seem to call the bigpond advance helpdesk when there end is broken anyway
;)

Jason



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