> To be an entry level helpdesk person, you need the ability to read, > write and speak english and be a competent computer user, because > sadly, all you really do is take messages. There is also a need for patience, as you talk to people to clueless to use a computer (not to bad but kinda boring) and people who know enough to break things, not how to fix them, and then want to yell at you when they ignore your advice break it some mroe and it still doesn't work (Will eventually drive you to an american style office massacre;) Jason -- SLUG - Sydney Linux User Group Mailing List - http://slug.org.au/ More Info: http://slug.org.au/lists/listinfo/slug
