I can provide a similar example to David. One of my clients is 40 users, 7 gateway/firewall/routers, 2 servers over 7 sites across about 500km and the total support need is about 30 mins/business day on a bad day (dropped tunnels, jammed printer spools, bloody minded Digi portservers [on the way out]). I get to go on site about one site once every two months.
This client would probably have had to spend, I guess, $10K per site just on licence fees for the servers/gateways, if he had gone the M$ path. On Sun, 2 Jun 2002, David Kempe wrote: > > If the ratio users they can support is 1:100 for Linux (which I suspect > > is true) and 1:30 for Microsoft (again this is my experience). The cost > > benefit is: > > My experience is that I have 50 user, 3 server clients that have no fulltime > support at all. -- Howard. LANNet Computing Associates - Your Linux people Contact detail at http://www.lannetlinux.com "Life is like a hot bath - it's great when you're in it, but the longer you stay the more wrinkled you become." - Garfield -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
