On Thu, 2002-10-17 at 17:41, Doug Foskey wrote: > On Thu, 17 Oct 2002 10:18, you wrote: > > ** High Priority ** > > > > Dear Mr Foskey, > > Thank you for your email. > > We apologise for the inconvenience this has caused you. Unfortunately we do > > not support the Linux operating system. This is possibly why you found it > > hard to obtain help from the Helpdesk as our staff are not trained to > > support this platform. In the near future we are implementing a first time > > system test to check a customers computer for compatibility. We hope this > > will avoid the difficulties you have experienced. For a list of our > > supported operating systems and browsers please visit this URL: > > http://www.stgeorge.com.au/int_bank/about/supported_browsers.asp?orc=person > >al. Alternatively you may wish to browse our Starter Guide information > > http://www.stgeorge.com.au/int_bank/get_start/default.asp?orc=personal We > > are more than happy to help you configure your computer settings to ensure > > that you have optimal access to Internet Banking. If you wish to discuss, > > please call 1300 555 203 (8am-9pm, EST, 7 days a week) Kind Regards, > > Mayleen
GREAT, JUST GREAT. So the brain-dead admins at St George Internet Banking are going to implement a user-agent check to prevent me from accessing Internet Banking from my Linux System (which currently works fine with St George Internet Banking thank-you-very-much), which, of course, I am going to have to circumvent by changing the user-agent on my browser. Send me to gaol if you like... It is not me that I am worried about, 'cause I know that I will still be able to use Internet Banking. It is others who are getting into Linux, having been convinced that compatibility is now sufficient to justify the transition, who are having road-blocks such as this thrown in front of them by a near-sighted (perhaps not so, but I am not a conspiracy theorist) company such as St George. These newbies may not know how to change the user-agent in their browser, which may just work anyway if there was no check, as MINE DOES (did I mention that already?) So St George, why don't you spend a little time and effort into, if not coding your app to work better with Linux browsers, perhaps a single page on your site with tips on getting Internet Banking to work in Linux, and let the users help themselves? As far as I am concerned, user-agent checking to limit access to users running Microsoft Windows and Internet Explorer should be against the law. Did I mention that IT WORKS FOR ME?! Love, John... -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
