RE: [SLUG] Slow DSL connection

[Jared Pritchard]

Title: RE: [SLUG] Slow DSL connection

He's using our DSL  :D  lol 

We are a virtual ISP using Comindico, and he is on a flat rate / unlimited plan so no probs there,

and no-one else (including myself) has experienced slow-downs

 

The modem has a NAT setup so as for it being hacked, it is unlikely (still possible, but unlikely),

however the likelihood of just his connection slowiing so dramatically is also ver unlikely...

 

If he downloads a big file, and does NOTHING else at the same time, he can get (eventually) about

a 20kbps download speed, but if he downloads, or even uploads oddly enough, at the same time, it

all drops to about 4kbps ....     weird.

 

-----Original Message-----
From: Marty Richards [mailto:[EMAIL PROTECTED]
Sent: Thursday, 2 October 2003 5:38 PM
To: 'Jared Pritchard'
Subject: RE: [SLUG] Slow DSL connection

Hi Jared,

Whose DSL service is he using?

Some DSLs have a traffic cap where if you download more than X Gb's in a month they reduce your speed to a dialup...

Other DSLs just have problems when the service provider gets overloaded or has one of their links go down etc.

Its unlikely to be anything to do with the modem.

Having Windows based PCs directly connected to the internet is asking for trouble... its very possible his machines have been hacked and are scanning the internet or doing other bad things on behalf of the hacker... if this is so, it would slow everything down a lot...

Cheers,
Marty

 -----Original Message-----
From:   Jared Pritchard [mailto:[EMAIL PROTECTED]]
Sent:   Saturday, 4 October 2003 3:09 AM
To:     SLUG
Subject:        [SLUG] Slow DSL connection

Hi -

This is just a quick question - in case anyone has run into something similar...

One of our clients (on a DSL connection) is having some issues.
His connection is running at almost dialup speed and he is on a
256k ADSL connection.

He is the only client experiencing this problem, and he says it has
built up over about 1-2 weeks.

I had a look at his machines, and they all seemed to be fine. We tried
resetting the modem & computers, tried a different network port in the
hub but nothing seems to make any difference.

Initially, the connection worked fine and he has been up & running for
a few months with no problems until now.

Is it possible that the modem itself is wearing down, possibly due to a
manufacturing fault? Is something wrong with the computers??
They are running Windows 2000 & Windows NT...

Modem is Netcom NB1300 ethernet.

I don't expect too much from this question, as it really isn't directly related
to Linux or anything, but if anyone has seen/heard of this before, a point
in the right direction will be very helpful, and appreciated as always....

Cheers,
Jared P.





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