First thing, take one of your computers known to work at full speed on dsl...so if you have a laptop in your office which cruises nicely on broadband then take that and plug it into the clients router/"modem" and see what happens.
If the problem persists, check the router/"modem" tech support page. Might be a common problem with the router. Might be worth flashing the firmware to the latest version available. does he have a static ip address? is it possible someone is targeting his machine on the net. check what the router/"modem" lights are doing when the speed is slow, also might be worth running something like tcpdump, or windump i think its called for windows. Hope that helps a bit. On Sat, 2003-10-04 at 03:09, Jared Pritchard wrote: > Hi - > > This is just a quick question - in case anyone has run into something > similar... > > One of our clients (on a DSL connection) is having some issues. > His connection is running at almost dialup speed and he is on a > 256k ADSL connection. > > He is the only client experiencing this problem, and he says it has > built up over about 1-2 weeks. > > I had a look at his machines, and they all seemed to be fine. We tried > resetting the modem & computers, tried a different network port in the > hub but nothing seems to make any difference. > > Initially, the connection worked fine and he has been up & running for > a few months with no problems until now. > > Is it possible that the modem itself is wearing down, possibly due to a > manufacturing fault? Is something wrong with the computers?? > They are running Windows 2000 & Windows NT... > > Modem is Netcom NB1300 ethernet. > > I don't expect too much from this question, as it really isn't directly > related > to Linux or anything, but if anyone has seen/heard of this before, a point > in the right direction will be very helpful, and appreciated as always.... > > Cheers, > Jared P. > > > > > > ______________________________________________________________________ > > -- > SLUG - Sydney Linux User's Group - http://slug.org.au/ > More Info: http://lists.slug.org.au/listinfo/slug -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
