I managed to navigate through all the layers of tech support troll pits by implicating that they didn't have opposable thumbs to locate their posterior given desktop GIS.
Yes, it is true that the majority of suppliers, except for Telstra Internet Direct I've found, will not support anything apart from Microsoft Windows. The problem lies more in the fact that their tech support crew can't diagnose faults from their end and have to fault find from the customer via the phone first. Seriously, how hard is it to set up a system to check various logs to see what the problem could be. Not that they even know what the OSI layer model is to find out where the problem could be. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marek Wawrzyczny Sent: Tuesday, 14 December 2004 2:31 PM To: [EMAIL PROTECTED] Subject: Re: [SLUG] Unwired for Broadband ? Hehe... is that not true for 99.9% of ISPs? It's not just Linux though, BSD, Unix, OS X... all suffer from the "Oh, if it's not Windows then the problem is at your end..." syndrome. When dealing with them, don't disclose your OS. Marek Wawrzyczny
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