On 2007.10.11 08:19 Howard Lowndes wrote:
If anyone has contacts with UoW (Wollongong, I
assume) could they apply a clue stick to their
sysadmins.

Their Exim mail server is sending out non-delivery
notifications to spam messages and when I sent
an email addressed to [EMAIL PROTECTED] it
bounced, saying that there was no account as
[EMAIL PROTECTED]

It's a requirement of the RFC that they have a
postmaster account... Need I say more?

Actually the situation regarding clueless sysadmins is worse than that.

Some do not have a Postmaster account. Some do not have an Abuse account. But the icing on the cake is those who filter email to those accounts so that when you send an offending email that originated from one of their users (eg, as an attachment so they can trace the offending user) your email gets blocked because it contains spam.

This is paralleled by "support" addresses that send a "personalised" autoreply that purports to do a lot but has been untouched by human hands. I once started an autoreply war with eBay's dispute resolution email address by sending a 2KB email. I gave up, conceding defeat, when the eBay "reply" (using top posting and full quoting) got to over 300KB.

On another occasion the autoreplies from GraysOnline (that were actually sent from the email addresses of specific Grays personnel) ping-ponged to over a dozen included messages.

Ah! The joys of emailing in the modern age.

Robert Thorsby
I was gratified to be able to answer promptly
and I did. I said I didn't know.
                -- Mark Twain
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