On 11/10/2007 10:08 AM, Robert Thorsby wrote:
On 2007.10.11 08:19 Howard Lowndes wrote:
<snip>
Their Exim mail server is sending out non-delivery
notifications to spam messages and when I sent
an email addressed to [EMAIL PROTECTED] it
bounced, saying that there was no account as
[EMAIL PROTECTED]
It's a requirement of the RFC that they have a
postmaster account... Need I say more?
Actually the situation regarding clueless sysadmins is worse than that.
Some do not have a Postmaster account. Some do not have an Abuse
account. But the icing on the cake is those who filter email to those
accounts so that when you send an offending email that originated from
one of their users (eg, as an attachment so they can trace the
offending user) your email gets blocked because it contains spam.
This is paralleled by "support" addresses that send a "personalised"
autoreply that purports to do a lot but has been untouched by human
hands. I once started an autoreply war with eBay's dispute resolution
email address by sending a 2KB email. I gave up, conceding defeat,
when the eBay "reply" (using top posting and full quoting) got to over
300KB.
On another occasion the autoreplies from GraysOnline (that were
actually sent from the email addresses of specific Grays personnel)
ping-ponged to over a dozen included messages.
Ah! The joys of emailing in the modern age.
In a similar vein, I copped some spam this morning with a return address
of [EMAIL PROTECTED] Shot off a quickie to postmaster - bounced. Tried
abuse - bounced. In the end I checked out their website and got the
address "info" from the front page. Sent a copy to "info". You can guess
what happened.......
Grrrr. More coffee!
Nigel.
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