Hi All
I've been looking for an application for a while that can be used for a
handyman service - but a handyman service with a difference.
Basically the handyman receives work orders from a Strata Management or
Real Estate company to contact John Smith of so and such address and
telephone number to arrange for some repairs to be carried out.
Bear in mind that there are usually multiple jobs being done simultaneously.
* First task is to contact the person in question and arrange an
appointment. This often takes several calls.
* Sometimes the repairs are specified in the work order but often they
are not and a first appointment is usually necessary just to
establish the extent of the work.
* Sometimes there is a quotation required which goes back to the
managing company - other times it's just "do and charge".
* A second appointment is often necessary to perform the work although
of the planet align the job may be done and completed during the
first appointment.
* Often the job involves time and materials, sometimes it's just labour.
* Finally the job has to be invoiced back to the management company.
Currently invoicing is done in MYOB and I'm happy to leave that as
it is.
Whatever we can come up with would ideally have an android client or at
least sync with Google calendar for appointments and / or follow ups. I
was looking at SugarCRM but I think that that is a little sledge hammer
/ nut for this.
Any suggestions? Any Ideas? Any thought?
TIA
Nigel.
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