I use  server that locks by ip address after 3 failed password attempts.  Does 
not time out really anoying when you set up a new device and cannot remember 
password.

Contact you email provider

On 29 October 2014 7:54:48 AM AEDT, Ben <donoh...@icafe.com.au> wrote:
>Hi all,
>
>last week one of my clients businesses (hosted) email stopped working 
>and they also could not get to their own website on the same address.
>
>Plugging in a phone as an access point the email started working as
>well 
>as the website working fine. Also from other remote locations (like my 
>house) email and website show up as normal.
>
>Nothing changed on their network that I know of. I'm the only tech they
>
>use and they don't have the knowledge to change anything.
>
>traceroute resolves their hosted email/web server address correctly,
>but 
>after 30 tries of trying to get there gives up. Bypass firewall and
>same 
>thing happens. Traceroute from the router resolves the correct IP but 
>traceroute seems to go off into the wild blue younder and does not get 
>to the destination IP.
>
>Went over the Cisco router with a fine tooth comb and nothing changed. 
>All looks good.
>
>Hosts file on all the workstations is blank so nothing there... even 
>though from the router traceroute resolves but goes nowhere.
>
>I'm stumped! DNS resolves correctly, yet they cannot get to the IP
>address.
>
>Could it be the website hacked and denying access from the clients 
>address? (just thought of it so will look into that)
>
>Any ideas appreciated.
>
>Thanks,
>Ben
>
>
>
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