I wish people would quit suggesting that this thing or that thing is done so
that we have to spend more money and presumably that SB makes more money from
it. I am less inclined to believe any claims of thorough research or
troubleshooting when such obviously ignorant statements are made. Please,
everybody, think before you type.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Michael Saathoff
Sent: Monday, June 23, 2003 4:23 PM
To: [EMAIL PROTECTED]
Subject: [smartBridges] Airbridge Indoor Change in Temperature rating


Greetings,

I've noticed that the Airbridge indoor temperature ratings have been lowered
from 60 Celsius (150F) to 40 Celsius (104F).  Unfortunately, this has caused me
much grief with a significant portion of customers when radios quit working.  We
have several installations where the AirBridge is in the ceiling, by a window,
etc where the devices often warm up beyond the new temperature ratings.

My biggest gripe is that the units that I was shipped contain documentation in
the box that indicates that the temperature rating is 60 degrees and I planned
my network architecture accordingly.  After investigating the problem, I
discovered, even though the enclosed documentation has the higher temperature
rating, the last 20 new units I received are the new chipsets that only
withstand the cooler temperatures.

I'd like to pose a question to SmartBridges:

1.  Was the temperature rating lowered to force WISPs like myself to buy the
more expensive outdoor product or was it an effort to use cheaper hardware to
increase the profit margin on Airbridge Indoor units?

I know the question is a bit jab but, come'on guys.  I thought I finally had a
product that worked well at a good price.  Is there anything you can do for me
here?

Regards,


Mike Saathoff
Neighborlink





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