Tom,

Firstly, I think that Mike has a valid question. Smartbridges has long
told us that we should use outdoor radios and that indoor radios aren't
supported in outdoor conditions. The community's rebuttal has always
been that the units are physically identical and therefore will work as
well but cost less. It seems perfectly reasonable to me that lowering
the temperature tolerance on the indoor units to drive sales of the more
expensive (and since practically identical; better margin) units is a
likely candidate for the sudden change. As many of you may know from the
DSL reports forum, I am one of Smartbridges best cheerleaders so I must
contend that there is also a chance the change was due to another reason
like perhaps trying to fix the freezing issue or something else that we
haven't considered. Technically, they are indoor units so my application
of the technology is not its intended use but let me remind you that
802.11b was never intended for outdoor deployments either and well.....

My real point is that, before you bite someone's head off for suggesting
a perfectly plausible explanation to a situation, perhaps you should
calm down a bit and really explore the possibilities of what is being
said. I for one can vouch for Mike's credentials. He is extremely
knowledgeable, persistently diligent and incredibly resourceful when
troubleshooting and diagnosing network issues. On top of all that, he's
a hell of a guy and has helped me numerous times with out ever asking
for a thing in return. In addition, perhaps you missed the pictures he
posted of the dismantled Airbridges but I highly doubt that someone who
hasn't done his research would go to that length to identify a problem. 

Asking for an explanation from a vendor with whom you spend lots of
money and on whose technology you have constructed a network is not at
all unreasonable in my estimation. 

-Brian 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tom Haynes
Sent: Monday, June 23, 2003 7:48 PM
To: [EMAIL PROTECTED]
Subject: RE: [smartBridges] Airbridge Indoor Change in Temperature
rating

I wish people would quit suggesting that this thing or that thing is
done so
that we have to spend more money and presumably that SB makes more money
from
it. I am less inclined to believe any claims of thorough research or
troubleshooting when such obviously ignorant statements are made.
Please,
everybody, think before you type.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Michael Saathoff
Sent: Monday, June 23, 2003 4:23 PM
To: [EMAIL PROTECTED]
Subject: [smartBridges] Airbridge Indoor Change in Temperature rating


Greetings,

I've noticed that the Airbridge indoor temperature ratings have been
lowered
from 60 Celsius (150F) to 40 Celsius (104F).  Unfortunately, this has
caused me
much grief with a significant portion of customers when radios quit
working.  We
have several installations where the AirBridge is in the ceiling, by a
window,
etc where the devices often warm up beyond the new temperature ratings.

My biggest gripe is that the units that I was shipped contain
documentation in
the box that indicates that the temperature rating is 60 degrees and I
planned
my network architecture accordingly.  After investigating the problem, I
discovered, even though the enclosed documentation has the higher
temperature
rating, the last 20 new units I received are the new chipsets that only
withstand the cooler temperatures.

I'd like to pose a question to SmartBridges:

1.  Was the temperature rating lowered to force WISPs like myself to buy
the
more expensive outdoor product or was it an effort to use cheaper
hardware to
increase the profit margin on Airbridge Indoor units?

I know the question is a bit jab but, come'on guys.  I thought I finally
had a
product that worked well at a good price.  Is there anything you can do
for me
here?

Regards,


Mike Saathoff
Neighborlink





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