Thanks for pointing
up the quality issue on our Powershot PoE. We will address both of the issue
(no power or bad Ethernet connection) and with better quality check at the
factory. We also will look into changing the �hood� to softer PVC material so
that it is easy to press.
-----Original
Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of phantam
Sent: Friday, July 11,
2003 10:05
AM
To:
'[EMAIL PROTECTED]'
Subject: RE: [smartBridges] POE
flakey???
We need a SB response to this issue.
-----Original Message-----
From: Blaine Fleming [mailto:[EMAIL PROTECTED]]
Sent:
Thursday, July 10,
2003
9:55 PM
To:
[EMAIL PROTECTED]
Confirmed. I have had this issue since the first
one I bought.
--Blaine
At 10:45 AM 7/10/2003, you wrote:
>sB...this may be something for you to look at
closely.
>
>I was troubleshooting a clients bad airBridge unit
last night and noticed
>something flakey about the POE unit.
>
>Hope I can describe
it...
>
>If you follow the wall plug wire up to the point
where you can
>connect/disconnect it from the POE unit there is a
chrome plug. Out of
>the box, this is initially
unplugged.
>
>While you are looking at your connected/associated
sB product...hold that
>chrome power plug in both hands (one on the power
plug side and one on the
>POE side) and twist it 360 degrees around
axis. You will notice that the
>power goes on and off. I did very small
tweaks (rotating the chrome plug
>around axis) until I actually found a spot that
would cause the sB unit to
>go (and stay) offline (noticed the Ethernet 10 Meg
connection go offline
>"Cable Unplugged"). I then tweaked it a bit
away from that position and
>it would go back online ("10 Meg Cable
connected").
>
>I was logged into the sB product (in my case
airBridge), and when I would
>twist this connector, it would lose association
(obviously...due to loss
>of power) and then twist it back and it would
reassociate.
>
>I tried this with several POE units and power
cables. All with the same
>results. Given some more time, I will have
to check the POE power pins
>and see if there are "sweet spots" on this chrome
plug that allow the full
>12 volts to pass. Or vice
versa.
>
>Can someone else confirm my findings
please??
>
>Sully
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