Title: Message

As I said earlier if the units show the same symptoms as described and you have purchased the units very recently then only.

 

Next week we are hoping to release the firmware around 18th July.

 

Vasu

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pascal Losier
Sent: Saturday, July 12, 2003 5:09 AM
To: '[EMAIL PROTECTED]'
Subject: RE: [smartBridges] FW: Customer Advisory

 

So basically, we could conclude that Atmel change their chip & that smatbridges firmware will not operate good with that chip.

 

When is the date for a new firmware ???

 

How can I know if I have such a unit ??? Mac address ??

 

 

Thanks to SB team for investigating & giving us feedback on those issue.

 

Some other supplier would only have exchange unit & try to hide those issue.

 

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of sB Tech Support
Sent: Friday, July 11, 2003 1:23 PM
To: [EMAIL PROTECTED]
Subject: [smartBridges] FW: Customer Advisory

Hi All,

 

Attached is our Investigation Report with regards to the “heat” issue that many have experienced with our products affected in recent batch. We have learned a great lesson from this and taken the corrective measure to make our product more reliable than before. Pls see attached for self-explanatory.

 

Thank you for your continued support. We apologized to those who have affected by this issue.

 

Alex

sB Tech Support

 

Our Mission: Develop reliable Carrier Class, easy to Deploy and easy to Maintain solutions for Wireless ISPs.

 

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