RE: [smartBridges] FW: Customer Advisory

[Tim Steele]

Thank you for the communication.  You guys do an excellent job keeping up with your customers’ needs.  For a company as interested in supplying their customers’ needs I can wait for a stable product.  Meanwhile, I’ll have to purchase equipment where/when I can to supply my customers’ needs.  Can’t wait to put your product in the field.   Thanks, Tim Steele Co-Owner XP Internet Services   -----Original Message----- From: sB Tech Support [mailto:[EMAIL PROTECTED] Sent: Friday, July 11, 2003 12:23 PM To: [EMAIL PROTECTED] Subject: [smartBridges] FW: Customer Advisory   Hi All,   Attached is our Investigation Report with regards to the “heat” issue that many have experienced with our products affected in recent batch. We have learned a great lesson from this and taken the corrective measure to make our product more reliable than before. Pls see attached for self-explanatory.   Thank you for your continued support. We apologized to those who have affected by this issue.   Alex sB Tech Support   Our Mission: Develop reliable Carrier Class, easy to Deploy and easy to Maintain solutions for Wireless ISPs.