Re: [smartBridges] RMA Page down?

[Kevin Proctor]

Any of you folks that bought your equipment from Electro-Comm need to 
contact me, or your favorite customer service rep, directly and we will 
send you one of our RMA forms.  We will do advanced replacements (if we 
have them in stock) IF AND ONLY IF you fill out the credit card info at 
the bottom of the form.  We do not charge your card for the advance 
replacement unless you do not send the old one back within a reasonable 
time.  The info is your agreement that if you don't send the old one 
back, we can charge your card.  If the credit card info is not filled 
out, we will wait for the old one to get here before we send you another 
one.

If you bought it from one of the other distributors, check with them. 
They may be doing something similar.  

Kevin

Kevin B. Proctor
Customer Service
Internet Sales
Electro-Comm Distributing Inc.
5015 Paris St.
Denver, CO 80239
+1-800-525-0173
+1-303-371-8182
+1-303-371-8158 FAX
+1-800-423-8018 FAX
[EMAIL PROTECTED]
Laurence Laforga wrote:

I was going to fill out an RMA form on the SB site and looks like it's
not available....wonder if they took it down because of the firmware
issue. :)
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