Just to clarify, our Web RMA Form is for distributor, direct purchase or direct RMA. If you purchase from distributor and returning to them for repair/exchange, you don't have to complete our sB RMA form. The distributor will have RMA form for you to fill up.
Alex sB Tech Support -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Proctor Sent: Saturday, July 26, 2003 3:31 AM To: '[EMAIL PROTECTED]' Subject: Re: [smartBridges] RMA Page down? Any of you folks that bought your equipment from Electro-Comm need to contact me, or your favorite customer service rep, directly and we will send you one of our RMA forms. We will do advanced replacements (if we have them in stock) IF AND ONLY IF you fill out the credit card info at the bottom of the form. We do not charge your card for the advance replacement unless you do not send the old one back within a reasonable time. The info is your agreement that if you don't send the old one back, we can charge your card. If the credit card info is not filled out, we will wait for the old one to get here before we send you another one. If you bought it from one of the other distributors, check with them. They may be doing something similar. Kevin Kevin B. Proctor Customer Service Internet Sales Electro-Comm Distributing Inc. 5015 Paris St. Denver, CO 80239 +1-800-525-0173 +1-303-371-8182 +1-303-371-8158 FAX +1-800-423-8018 FAX [EMAIL PROTECTED] Laurence Laforga wrote: >I was going to fill out an RMA form on the SB site and looks like it's >not available....wonder if they took it down because of the firmware >issue. :) > > >The PART-15.ORG smartBridges Discussion List >To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe >smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in >the body type unsubscribe smartBridges) >Archives: http://archives.part-15.org > > > -- The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
