Marlon,
I wasn't arguing - I am very grateful for all the suggestions and all the
help I am getting from this list, I couldn't do this without all of you.  I
was just pointing out a fact.  And to add another fact to the pool that also
would show the switch is not the problem - I have one airPoint that has NOT
locked up.  So I have one Trango and one smartBridges that are working fine,
three (make that four counting the one I replaced) that lock up at least
once a day.  I am NOT ruling out other possibilities and will keep
investigating any and all suggestions and ideas.  I am looking at it
logically.

Thanks to all for your help and support,
Gloria

----- Original Message ----- 
From: "Marlon Schafer (509-982-2181)" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Sunday, August 24, 2003 2:46 PM
Subject: Re: [smartBridges] Sticking up for sB


> Why do you want to argue over helpful suggestions when nothing else seems
to
> be working???  hehehehehe
>
> Women!  Victoria, you taught her this didn't you?  <ducking!!!!>
>
> OK, maybe this helps.  I just pulled out a Cisco 2916xl.  It worked fine
> with some network cards and not others.  Started dropping massive packets
> one day.  Anything that didn't hit THAT switch was fine, anything that
went
> through it wasn't.  Everyone tells me that if there were no errors on the
> ports, no lights indicating trouble it should be working just fine.  It
> wasn't.  Swapped it out and all ran fine again.  Please note that I said
> that it worked fine with some nics always and some never and still others
> sometimes.  It's in the garbage now ;-).
>
> I've also had one still show traffic (Don't remember the brand) via
randomly
> blinking lights.  But no ip would pass.  Never figured that one out
either.
> It's also in the garbage.
>
> Your switch may very well not be your problem.  In fact it probably isn't.
> But it's something to check.
>
> Also, a note on the heat issue.  Remember that MOST of the heat in a unit
> will come not from the sun but the boards.  If there is a lot of traffic
> passing through a unit it'll heat up faster in 70* weather than an idle
unit
> in 100* weather.
>
> marlon
>
> ----- Original Message ----- 
> From: "Gloria Vester" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Sunday, August 24, 2003 12:24 PM
> Subject: Re: [smartBridges] Sticking up for sB
>
>
> > No, I haven't changed the switch yet, but again I go back to my main
point
> > here, which is - if it is something in our system design or
installation,
> > why is my Trango backhaul working perfectly on the same switch, same
UPS,
> > same everything?  Just because I don't use a high end managed switch
> doesn't
> > automatically mean that the problems are coming from the D-Link.
> >
> > Gloria
> >
> > ----- Original Message ----- 
> > From: "George" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Sunday, August 24, 2003 2:14 PM
> > Subject: Re: [smartBridges] Sticking up for sB
> >
> >
> > > Have you tried replacing the switch by chance with a different brand?
> > > I think you said D Link, not the stuff you build backbones on.
> > > George
> > >
> > >
> > > Gloria Vester wrote:
> > >
> > > >Can you tell me where to find the list of MAC addresses that are
being
> > > >recalled?  I am working on my RMAs now and I have a feeling that all
> five
> > of
> > > >the units I have are from the same batch.  When I asked them how many
> of
> > my
> > > >units to RMA, they said it was up to me and my "comfort level".  I
> don't
> > > >want to bash SB either - it is counter productive, and they are being
> > very
> > > >supportive in trying to help.  But at the same time, I agree with you
> > that
> > > >it would have been more cost effective to have just recalled and
> replaced
> > > >all the units that were suspect and saved themselves a lot of bad
> > publicity
> > > >and us a lot of lost revenue.
> > > >
> > > >I have had it pointed out to me from several different sources on
this
> > list
> > > >that the problem is more than likely not with the airPoints, that is
> > > >probably a power issue or an environmental issue.  I am not ruling
that
> > out
> > > >completely, and am continuing to investigate all possibilities.  But
if
> > it
> > > >were something that we did wrong in our design and installation, why
is
> > my
> > > >Trango backhaul working perfectly using the same power source, the
same
> > > >cabling, the same switch, in the same temperature environment?
> > > >
> > > >Thanks,
> > > >Gloria
> > > >
> > > >----- Original Message ----- 
> > > >From: "The Wirefree Network" <[EMAIL PROTECTED]>
> > > >To: <[EMAIL PROTECTED]>
> > > >Sent: Sunday, August 24, 2003 1:47 PM
> > > >Subject: [smartBridges] Sticking up for sB
> > > >
> > > >
> > > >
> > > >
> > > >>I am feeling a bit guilty for hammering sB so badly...but it is
there
> > > >>fault after all.  They could have resolved this a long time ago.
> > > >>
> > > >>Here is the explanation as given to me from them (simplified
version):
> > > >>In June there were 2 production lines putting together sB equipment.
> > > >>One with bad chips, one with good chips.  My use of "bad chips" is
my
> > > >>own.  They call it "timing issue" chips.
> > > >>
> > > >>Prior to getting stamped with MAC addresses, the units are brought
> back
> > > >>together on one line and stamped.  Therefore, there is NO way to say
> > > >>exactly which units have the "bad chips".
> > > >>
> > > >>This is why sB is not recalling the entire series of MAC
> > > >>addresses...there are a bunch of good ones mixed in there as well.
> > > >>
> > > >>You may be thinking the same thing I am right now....hmmmm....why
> > > >>wouldn't they just go ahead and recall the whole batch??  Hindsight,
> > > >>they would probably have saved a lot of money in lost revenue from
the
> > > >>bad publicity.  And it would have MOST definitely saved us a TON of
> > > >>money, and therefore retained their good reputation from us.
> > > >>
> > > >>Bottomline:  They are doing direct RMA's for all the bad June/July
> > > >>units.  Just talk to them.  We are all bitching for good
reason...but
> > > >>just do the RMA.  It is all we can do.  Then hope they are really
> > > >>sending us good stuff this time.
> > > >>
> > > >>Sully
>
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