Hi Christian,
Unfortunately I do not know how to retrieve all the information you need
(iproduct,imanufacturer etc) on windows but I retrieved some info for you,
see below. I suspect the chipset is an Oxford chipset but I do not know how
to check this without dismantling the drive (and voiding the warranty! :) ).
Regards,
Richard
USB\Vid_1058&Pid_1001&Rev_0104
USB\Class_08&SubClass_06&Prot_50
USBSTOR\Disk&Ven_WD&Prod_5000AAV_External&Rev_1.04\574341535531363739373131&0
Firmware revision:01.04
Vendor ID: 1058 (Western Digital Technologies, Inc)
Product ID: 1001
On Sun, Feb 22, 2009 at 12:32 PM, Christian Franke <
christian.fra...@t-online.de> wrote:
> Richard Flint wrote:
>
>>
>> Hi,
>>
>> My external Western Digital USB2.0 "Elements" model WD5000E035 (containing
>> a WD5000AAVS drive) is missing from the database and I would like to get it
>> added. I testedthis with the latest version of Smartmontools.
>>
>> smartctl 5.39 2009-02-16 19:57 [i686-pc-mingw32-xp-sp3] (local build)
>>
>> I don't know if this is related to it being missing from the database but
>> when i run it without the -dsat parameters I receive:
>> /dev/sdc: Unable to detect device type
>> Smartctl: please specify device type with the -d option.
>>
>>
> This is unrelated to the database:
> http://smartmontools.sourceforge.net/faq.html#FAQ-database
>
> The current version cannot auto-detect SAT capable USB bridges, so '-d sat'
> is needed.
>
>
> Running with -dsat causes smartmontools to work fine. I have attached log
>> file for you so you can add drive to database.
>>
>>
> Thanks for the info, it will be added to the drive database soon.
>
>
> I have added the USB drive model to the list of supported USB devices in
> our Wiki:
> http://smartmontools.wiki.sourceforge.net/overview_USB-Support
> Could you provide info about the USB bridge chip used?
>
> Please note I starred out the drive serial number for privacy reasons.
>>
>>
> No problem. You can also use the '-q noserial' option to suppress serial
> number in both '-i' output and '-r ioctl,2' identify data hexdump.
>
> Regards,
> Christian
>
>
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