Hello mailinglist!

I have problems to read out any information with the latest release of smartmontools out of my HDD with the following HW-configuration: ZM-HE350 U3 USB-HD-Housing with a Hitatchi 4TB disk. Though it is possible to read out smart informations with Windows7 + HDDScan 3.3. You find the reports from smartctl,lsusb and HDDScan attached to this mail. Hope someone can help me out.

Thanks in advance!

Regards
Christopher Saloman
Hitachi HDS724040ALE640-PK1331PAGEBXSS-ID.mht
HDDScan Identity Report 
Model: Hitachi HDS724040ALE640
Firmware: MJAOA3B0
Serial: PK1331PAGEBXSS
LBA: 7814037168

Report By: HDDScan for Windows version 3.3
Report Date: 10/23/2012 11:48:09 AM

Main Information 
      Name Value 
      LBA SupportYes
      LBA28268435455
      LBA487814037168
      ATA Version8
      Logical Sector Size512 bytes
      First Logical Sector Offset16384
      Cache sizeNot Reported
      ECC bytes56
      Nominal Form factor3.25"
      RPM7200
      InterfaceSATA
      Connected throughNot Reported


DMA Support 
      Name Value 
      DMA SupportYes
      Multiword DMA 0Supported
      Multiword DMA 1Supported
      Multiword DMA 2Supported
      UDMA 0Supported
      UDMA 1Supported
      UDMA 2Supported
      UDMA 3Supported
      UDMA 4Supported
      UDMA 5Selected
      UDMA 6Supported


PIO Support 
      Name Value 
      PIO SupportYes
      PIO 0Supported
      PIO 1Supported
      PIO 2Supported
      PIO 3Supported
      PIO 4Supported


Features Support 
      Name Value 
      SATA Gen2 3.0 Gb/sSupported
      SATA Gen1 1.5 Gb/sSupported
      ATA8-ASTSupported
      SATA 1.0aSupported
      SATA II: ExtensionsSupported
      SATA Rev 2.5Supported
      SATA Rev 2.6Supported
      SATA Rev 3.0Supported
      Software Settings PreservationEnabled
      Commands queueSupported
      Queue depth32
      NCQSupported
      NCQ Priority InformationSupported
      Unload while NCQNot Supported
      TCQNot Supported
      Host Protected Area (HPA)Supported
      Automatic Acoustic Management (AAM)Not Supported
      Advanced Power Management (APM)Supported
      Power ManagementSupported
      Read look-aheadEnabled
      Write cacheEnabled
      Password ProtectionSupported
      SMARTEnabled
      Device Configuration Overlay (DCO)Supported
      General Purpose Logging (GPL)Supported
      Streaming featureSupported
      Stream Minimum Request Size8
      Streaming Transfer Time DMA1323.8272 mks
      Streaming Transfer Time PIO1323.8272 mks
      Streaming Access Latency6.3744 mks
      SMART self-testSupported
      SMART error logSupported
      SCT Command TransportSupported
      SCT Long Sector AccessNot Supported
      SCT Write SameSupported
      SCT Error Recovery ControlSupported
      SCT Features ControlSupported
      SCT Data TablesSupported
      Extended Status ReportingNot Supported
      Free-fall ControlNot Supported
      Trusted command setNot Supported
      Sanitize FeaturesNot Supported
      CFast SpecificationNot Supported
      Data ManagementNot Supported

~$ sudo lsusb -v -s 001:006

Bus 001 Device 006: ID 067b:2771 Prolific Technology, Inc. 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.10
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x067b Prolific Technology, Inc.
  idProduct          0x2771 
  bcdDevice            1.00
  iManufacturer           1 Prolific Technology Inc.
  iProduct                2 USB-SATA Bridge
  iSerial                 3 PROLIFICMP000000002
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           32
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xc0
      Self Powered
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk-Only
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
Device Status:     0x0001
  Self Powered

~$ sudo smartctl -a /dev/sdb
smartctl 6.0 2012-10-10 r3643 [i686-linux-3.2.0-32-generic-pae] (local build)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sdb: Unknown USB bridge [0x067b:0x2771 (0x100)]
Please specify device type with the -d option.

Use smartctl -h to get a usage summary


~$ sudo smartctl -a -d usbjmicron /dev/sdb
smartctl 6.0 2012-10-10 r3643 [i686-linux-3.2.0-32-generic-pae] (local build)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

Smartctl open device: /dev/sdb [USB JMicron] failed: scsi error unsupported 
scsi opcode

~$ sudo smartctl -a -d scsi /dev/sdb
smartctl 6.0 2012-10-10 r3643 [i686-linux-3.2.0-32-generic-pae] (local build)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

Vendor:               Hitachi 
Product:              HDS724040ALE640 
Revision:             MJAO
User Capacity:        4.000.787.030.016 bytes [4,00 TB]
Logical block size:   512 bytes
scsiModePageOffset: response length too short, resp_len=4 offset=4 bd_len=0
>> Terminate command early due to bad response to IEC mode page
A mandatory SMART command failed: exiting. To continue, add one or more '-T 
permissive' options.

~$ uname -a
Linux aspireone 3.2.0-32-generic-pae #51-Ubuntu SMP Wed Sep 26 21:54:23 UTC 
2012 i686 athlon i386 GNU/Linux


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