One random question, are the affected SSDs LBA#3/4K sector formatted?

On Mon, Aug 1, 2016 at 10:41 AM, Youzhong Yang <[email protected]> wrote:

> Hello again,
>
> Thanks Robert for the advises. I've spent some time struggling with why
> NVMe SSDs were retired but there's no error reported by NVMe driver, it
> turns out to be a victim of fmd_asru_hash_replay_asru(), i.e. if we don't
> tell fmd a fault is repaired, next time when the host is rebooted, it tries
> to replay the event.
>
> I plugged in all the 24 NVMe SSDs, the driver reported errors like these
> (see attached txt file for additional info):
>
> 2016-07-30T23:11:53.468013-04:00 batfs9995 nvme: [ID 265585 kern.warning]
> WARNING: nvme3: command timeout, OPC = 6, CFS = 0
> 2016-07-30T23:11:53.468018-04:00 batfs9995 nvme: [ID 265585 kern.warning]
> WARNING: nvme3: command timeout, OPC = 8, CFS = 0
> 2016-07-30T23:11:53.468024-04:00 batfs9995 nvme: [ID 176450 kern.warning]
> WARNING: nvme3: nvme_admin_cmd failed for ABORT
> 2016-07-30T23:11:53.468032-04:00 batfs9995 nvme: [ID 366983 kern.warning]
> WARNING: nvme3: nvme_admin_cmd failed for IDENTIFY
> 2016-07-30T23:11:53.468038-04:00 batfs9995 nvme: [ID 318795 kern.warning]
> WARNING: nvme3: failed to identify controller
> 2016-07-30T23:11:53.468045-04:00 batfs9995 genunix: [ID 408114 kern.info]
> /pci@6d,0/pci8086,6f04@2/pci10b5,9765@0/pci10b5,9765@7/pci8086,370a@0
> (nvme3) down
>
> Here is my understanding of what happened after NVMe driver reported the
> above errors:
>
> - NVMe driver called ddi_fm_service_impact(nvme->n_dip, DDI_SERVICE_LOST)
> to report the error for device /pci@6d,0/pci8086,6f04@2/pci10b5,9765@0
> /pci10b5,9765@7/pci8086,370a@0
>
> - fmd received ereport.io.service.lost event with device-path = /pci@6d
> ,0/pci8086,6f04@2/pci10b5,9765@0/pci10b5,9765@7/pci8086,370a@0
>
> - fmd decided the event affects the following devs:
>        dev:////pci@6d,0/pci8086,6f04@2/pci10b5,9765@0/pci10b5,9765@7
> /pci8086,370a@0
>        dev:////pci@6d,0/pci8086,6f04@2/pci10b5,9765@0
>        dev:////pci@6d,0/pci8086,6f04@2
>
> - fmd sent requests to retire the above devs, which caused all the SSDs
> under /pci@6d,0/pci8086,6f04@2 to be retired.
>
> Why fmd decides to retire the ancestors of the problematic device is a
> different issue, the issue here is why NVMe driver failed to execute some
> of its commands during nvme_attach(). Every time I rebooted the host, it
> just randomly failed some of the 24 devices, and rarely sometimes there's
> no error at all.
>
> Just an update about what I am up to, hopefully you guys can shed some
> light on what can be done next.
>
> Thanks,
>
> -Youzhong
>
>
> On Fri, Jun 24, 2016 at 8:13 PM, Robert Mustacchi <[email protected]> wrote:
>
>> On 6/24/16 11:05 , Youzhong Yang wrote:
>>
>> > I panicked the host when e_ddi_retire_device() is called, here is what I
>> > found:
>> >
>> > it is /usr/lib/fm/fmd/fmd who calls modctl -> modctl_retire
>> > -> e_ddi_retire_device to retire /pci@0,0/pci8086,6f08@3.
>>
>> Okay, this makes some amount of sense, we're seeing various FM ereports
>> being generated at a rate which causes us to eventually offline the
>> device.
>>
>> > Attached is a file with some entries produced by fmdump. It's weird that
>> > sometimes I got those fm entries but sometimes the system generated
>> nothing
>> > but still retired the drives.
>> >
>> > I don't know how to interpret those entries, maybe someone on the list
>> can
>> > shed some light?
>>
>> So, these are errors that are based on the PCI express specification and
>> the various entries usually refer to parts of the advanced error
>> reporting capabilities. So, what I do here is I go through and look at
>> the correctable and uncorrectable error status members which correspond
>> to the registers.
>>
>> So the first one starting at line 11 indicates that a receive error was
>> encountered. Note that the entry that generated it is not the device,
>> but what seems like the non-transparent bridge.
>>
>> It's also worth calling out what the general ereports are talking about.
>> You'll note there are basically three different classes there:
>>
>> - ereport.io.pci.fabric
>> - ereport.io.pciex.rc.ce-msg
>> - ereport.io.pciex.pl.re
>>
>> So, the pl.re are issues that indicate receiver errors. Which if I'm
>> reading this correctly indicates issues in some of the decoding of data?
>>
>> The rc.ce-msg means that the root complex has been informed of
>> correctable errors.
>>
>> That said, some of the messages that have arrive at the root port seem a
>> bit odd.
>>
>> > Device 8086:6f08 is "Intel Corporation Xeon E7 v4/Xeon E5 v4/Xeon E3
>> > v4/Xeon D PCI Express Root Port 3" and seems to use "PCIe bridge/switch
>> > driver" (pcieb). Is it possible the pcieb driver in illumos does not
>> work
>> > properly with this device?
>> 
>> It looks like the actual NVMe devices may be connected to a
>> non-transparent bridge. So it's highly likely that that device is
>> failing which is also what's directly connected to that port. I have
>> seen something similar, but not on a system we have at Joyent.
>> 
>> I'm going to have to spend a bit more time understanding the exact set
>> of FM actions that have caused us to end up deciding to offline that,
>> but in the interim, I'd suggest that we go through and see if this is
>> correlated at all with activity to the NVMe devices. While I'm not sure
>> that I have any reason to believe that the NVMe driver is at issue, it
>> might be a useful data point.
>> 
>> First, what I'd suggest is that you use dtrace -Z here. -Z basically
>> tells DTrace to ignore probes that don't exist. That way when you run
>> add_drv on nvme, if it sees that the functions are in the nvme driver,
>> it'll end up enabling them. Then, make sure you kill DTrace before you
>> want to rem_drv, otherwise it'll block it.
>> 
>> Perhaps let's try something like:
>> 
>> dtrace -Zn 'fbt::pf_send_ereport:entry,fbt::nvme_submit_cmd:entry{
>> trace(timestamp); }' -n 'fbt::nvme_wait_cmd:return{ trace(timestamp);
>> trace(arg1); }'
>> 
>> Robert
>> 
>
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