On Mon, Jan 2, 2017, at 06:14 PM, Robert Mustacchi wrote:
> On 1/2/17 14:16 , Jason Lawrence wrote:
> > I've upgraded to the 20161222T003450Z build and have been having issues
> > with getting USB 3.0 drives recognized. The drives work fine on USB 2.0
> > ports.
> 
> Hi Jason,
> 
> Thanks for the report. Sorry you're seeing some trouble with this. The
> key from the log is the bit:
> 
> "WARNING: /pci@0,0/pci15d9,811@14 (xhci0): Connecting device on port 12
> failed"
> 
> This indicates that something in the connection process failed. While
> this is a bit of a complicated state machine, I have a D script that
> should help us figure out what's going on. Here's the D script.
> 
> https://us-east.manta.joyent.com/rmustacc/public/tmp/connect.d
> 
> The most useful thing to do would be to do the following:
> 
> * Make sure drive is unplugged
> * run the D script as: dtrace -qs connect.d -o /var/tmp/connect.out
> * When you see the message in the system log about the connection on
> port 12 failed, hit ctrl+c.
> 
> If you can do this for each drive independently, that'd be appreciated.
> If you can put each one of those files somewhere that'll help us figure
> out what the next step is.
> 
> Thanks,
> Robert

Here's one of the drives. I forgot to run the script before plugging in
the second drive and unplugging/replugging didn't create any output. I
can grab it the next time I'm able to reboot if it's needed.

Syslog entries:

2017-01-06T02:28:27.152429+00:00 smarty usba: [ID 691482 kern.warning]
WARNING: /pci@0,0/pci15d9,811@14 (xhci0): Connecting device on port 12
failed
2017-01-06T02:29:28.350770+00:00 smarty xhci: [ID 902155 kern.info]
NOTICE: xhci0: xhci stop endpoint command (2)/slot (1) in wrong state:
19
2017-01-06T02:29:28.350785+00:00 smarty xhci: [ID 617155 kern.info]
NOTICE: xhci0: endpoint is in state 3#012

Full dtrace output here: http://pastebin.com/raw/rw6UDx2Q

--jason


-------------------------------------------
smartos-discuss
Archives: https://www.listbox.com/member/archive/184463/=now
RSS Feed: https://www.listbox.com/member/archive/rss/184463/25769125-55cfbc00
Modify Your Subscription: 
https://www.listbox.com/member/?member_id=25769125&id_secret=25769125-7688e9fb
Powered by Listbox: http://www.listbox.com

Reply via email to