On 1/19/17 8:27 , Jason Lawrence wrote:
> On Fri, Jan 6, 2017, at 04:55 PM, Robert Mustacchi wrote:
>> On 1/5/17 18:43 , Jason Lawrence wrote:
>>> On Mon, Jan 2, 2017, at 06:14 PM, Robert Mustacchi wrote:
>>>> On 1/2/17 14:16 , Jason Lawrence wrote:
>>>>> I've upgraded to the 20161222T003450Z build and have been having issues
>>>>> with getting USB 3.0 drives recognized. The drives work fine on USB 2.0
>>>>> ports.
>>>>
>>>> Hi Jason,
>>>>
>>>> Thanks for the report. Sorry you're seeing some trouble with this. The
>>>> key from the log is the bit:
>>>>
>>>> "WARNING: /pci@0,0/pci15d9,811@14 (xhci0): Connecting device on port 12
>>>> failed"
>>>>
>>>> This indicates that something in the connection process failed. While
>>>> this is a bit of a complicated state machine, I have a D script that
>>>> should help us figure out what's going on. Here's the D script.
>>>>
>>>> https://us-east.manta.joyent.com/rmustacc/public/tmp/connect.d
>>>>
>>>> The most useful thing to do would be to do the following:
>>>>
>>>> * Make sure drive is unplugged
>>>> * run the D script as: dtrace -qs connect.d -o /var/tmp/connect.out
>>>> * When you see the message in the system log about the connection on
>>>> port 12 failed, hit ctrl+c.
>>>>
>>>> If you can do this for each drive independently, that'd be appreciated.
>>>> If you can put each one of those files somewhere that'll help us figure
>>>> out what the next step is.
>>>>
>>>> Thanks,
>>>> Robert
>>>
>>> Here's one of the drives. I forgot to run the script before plugging in
>>> the second drive and unplugging/replugging didn't create any output. I
>>> can grab it the next time I'm able to reboot if it's needed.
>>>
>>> Syslog entries:
>>>
>>> 2017-01-06T02:28:27.152429+00:00 smarty usba: [ID 691482 kern.warning]
>>> WARNING: /pci@0,0/pci15d9,811@14 (xhci0): Connecting device on port 12
>>> failed
>>> 2017-01-06T02:29:28.350770+00:00 smarty xhci: [ID 902155 kern.info]
>>> NOTICE: xhci0: xhci stop endpoint command (2)/slot (1) in wrong state:
>>> 19
>>> 2017-01-06T02:29:28.350785+00:00 smarty xhci: [ID 617155 kern.info]
>>> NOTICE: xhci0: endpoint is in state 3#012
>>>
>>> Full dtrace output here: http://pastebin.com/raw/rw6UDx2Q
>>
>> Thanks for the update Jason. Unfortunately it appears this is failing in
>> a different way than I really expected. Mainly it's getting to the point
>> that it seems like scsa2usb is attaching and starting to use the drive,
>> so the initial script that I provided isn't going to be the most
>> helpful. I'll try to put together something to further iterate on this.
>>
>> Thanks for all your help so far.
>>
>> Robert
>
> As a sanity check, I've been using both of these drives heavily for
> backups on USB 2.0 ports with no obvious errors. Monitoring SMART stats
> don't indicate there's a hardware issue that could impact these tests.
>
> Please let me know if I can provide any other information to help
> troubleshoot the new XHCI implementation.
>
Hi Jason,
Sorry for the delay in getting back to you. I think the next thing to
figure out is if scsa2usb is failing to attach. I suspect we're getting
far enough that it is. You can determine that by running:
dtrace -n 'fbt::scsa2usb_attach:return{ trace(arg1); stack(); }'
Would you mind opening a bug for this on
github.com/joyent/smartos-live/issues? I think that might make this a
bit easier to track.
Thanks,
Robert
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