Dear Mr. Thanasis,
My mode is Wavecom,

OK
at+cgmi
 WAVECOM MODEM
OK

Can you please let me know the way to soft resetthe modem..is it line
#920  in ATHandler.java as per your response for one of the threads in
this group? If that is the case, I have put it already and am facing
the same problem.
And I would like to bring to your notice is that the extended Q is no
more bothering me.(No more indefinite queued messages in the out
table)
Thank you

On Jan 2, 5:52 pm, Thanasis <[email protected]> wrote:
> Hello,
>
> Generally speaking, this issue looks like a variation of Tracker Issue
> 296 (http://code.google.com/p/smslib/issues/detail?id=296). To make
> the long tracker story short, it seems that under some circumstances
> (still not very clear), queued messages remain queued for ever and
> SMSServer requires a restart in order to resume operation.
>
> In your case I see other bad things as well: it seems that every
> command sent by SMSLib (CPIN, CNMI) is rejected by your modem. I
> assume that your modem got stuck and enters a "strange" state. Try to
> see if there is any reset command for your modem and add it in the
> ATHandler you are using.
>
> What modem are you using? Is there any soft-reset AT command
> available?
>
> On Jan 2, 10:14 am, Suresh Meti <[email protected]> wrote:> Hi,
> > We were using SMSLib 3.4.1 as Windows Service using Windows Service
> > Wrapper.
> > The issue faced was some messages were in the queue indefinetily till
> > the service was restarted.
> > Subsequently we upgraded to 3.4.4 where as it states in the release
> > notes, this problem is sorted out.
> > But now with SMSLib 3.4.4, the service gets stopped and requires the
> > modem reset and the service restart.
> > The log at the time of stopping the service is as follows
>
> > 111869453 [SMSServer - OutboundPollingThread] INFO smslib - SMSServer:
> > sending asynchronously... [0]
> > INFO   | jvm 1    | 2010/01/01 18:50:20 | 111876531 [QueueManager
> > [modem1]] WARN smslib - GTW: modem1: Queue exception, marking gateway
> > for reset.
> > INFO   | jvm 1    | 2010/01/01 18:50:20 | org.smslib.TimeoutException:
> > No response from device.
> > INFO   | jvm 1    | 2010/01/01 18:50:20 |       at
> > org.smslib.modem.AModemDriver$CharQueue.get(AModemDriver.java:537)
> > INFO   | jvm 1    | 2010/01/01 18:50:20 |       at
> > org.smslib.modem.AModemDriver.getResponse(AModemDriver.java:329)
> > INFO   | jvm 1    | 2010/01/01 18:50:20 |       at
> > org.smslib.modem.athandler.ATHandler.sendMessage(ATHandler.java:313)
> > INFO   | jvm 1    | 2010/01/01 18:50:20 |       at
> > org.smslib.modem.ModemGateway.sendMessagePDU(ModemGateway.java:470)
> > INFO   | jvm 1    | 2010/01/01 18:50:20 |       at
> > org.smslib.modem.ModemGateway.sendMessage(ModemGateway.java:241)
> > INFO   | jvm 1    | 2010/01/01 18:50:20 |       at org.smslib.AGateway
> > $QueueManager.process(AGateway.java:508)
> > INFO   | jvm 1    | 2010/01/01 18:50:20 |       at
> > org.smslib.threading.AServiceThread.run(AServiceThread.java:117)
> > INFO   | jvm 1    | 2010/01/01 18:50:23 | 111879641 [SMSServer -
> > OutboundPollingThread] INFO smslib - SMSServer: sending
> > asynchronously... [1]
> > INFO   | jvm 1    | 2010/01/01 18:50:29 | 111886031 [WatchDog] WARN
> > smslib - Gateway: modem1 restarting.
> > INFO   | jvm 1    | 2010/01/01 18:50:29 | 111886031 [WatchDog] INFO
> > smslib - GTW: modem1: Stopping gateway...
> > INFO   | jvm 1    | 2010/01/01 18:50:29 | 111886031 [WatchDog] INFO
> > smslib - GTW: modem1: Closing: COM1 @115200
> > INFO   | jvm 1    | 2010/01/01 18:50:29 | 111886031 [WatchDog] INFO
> > smslib - GTW: modem1: Gateway stopped.
> > INFO   | jvm 1    | 2010/01/01 18:50:29 | 111886031 [WatchDog] INFO
> > smslib - GTW: modem1: Starting gateway, using Generic AT Handler.
> > INFO   | jvm 1    | 2010/01/01 18:50:29 | 111886031 [WatchDog] INFO
> > smslib - GTW: modem1: Opening: COM1 @115200
> > INFO   | jvm 1    | 2010/01/01 18:50:33 | 111889875 [SMSServer -
> > OutboundPollingThread] INFO smslib - SMSServer: sending
> > asynchronously... [1]
> > INFO   | jvm 1    | 2010/01/01 18:50:35 | 111891453 [WatchDog] WARN
> > smslib - GTW: modem1: Erroneous CPIN response, proceeding with
> > defaults.
> > INFO   | jvm 1    | 2010/01/01 18:50:37 | 111893875 [WatchDog] WARN
> > smslib - GTW: modem1: Retrying the detection of CNMI, modem busy?
> > INFO   | jvm 1    | 2010/01/01 18:50:40 | 111896875 [WatchDog] WARN
> > smslib - GTW: modem1: Retrying the detection of CNMI, modem busy?
> > INFO   | jvm 1    | 2010/01/01 18:50:43 | 111899875 [WatchDog] WARN
> > smslib - GTW: modem1: Retrying the detection of CNMI, modem busy?
> > INFO   | jvm 1    | 2010/01/01 18:50:44 | 111900125 [SMSServer -
> > OutboundPollingThread] INFO smslib - SMSServer: sending
> > asynchronously... [1]
> > INFO   | jvm 1    | 2010/01/01 18:50:46 | 111902875 [WatchDog] WARN
> > smslib - GTW: modem1: CNMI detection failed, proceeding with defaults.
> > INFO   | jvm 1    | 2010/01/01 18:50:46 | 111902875 [WatchDog] WARN
> > smslib - GTW: modem1: Callback indications were *not* set succesfully!
> > INFO   | jvm 1    | 2010/01/01 18:50:46 | 111902875 [WatchDog] INFO
> > smslib - GTW: modem1: Closing: COM1 @115200
> > INFO   | jvm 1    | 2010/01/01 18:50:46 | 111902875 [WatchDog] ERROR
> > smslib - Error while starting Gateway: modem1
> > INFO   | jvm 1    | 2010/01/01 18:50:46 | org.smslib.GatewayException:
> > The GSM modem does not support the PDU protocol.
> > INFO   | jvm 1    | 2010/01/01 18:50:46 |       at
> > org.smslib.modem.AModemDriver.connect(AModemDriver.java:191)
> > INFO   | jvm 1    | 2010/01/01 18:50:46 |       at
> > org.smslib.modem.ModemGateway.startGateway(ModemGateway.java:185)
> > INFO   | jvm 1    | 2010/01/01 18:50:46 |       at org.smslib.Service
> > $WatchDog.process(Service.java:1468)
> > INFO   | jvm 1    | 2010/01/01 18:50:46 |       at
> > org.smslib.threading.AServiceThread.run(AServiceThread.java:117)
>
> > and subsequently
>
> > 112012812 [WatchDog] WARN smslib - Gateway: modem1 restarting.
> > INFO   | jvm 1    | 2010/01/01 18:52:36 | 112012812 [WatchDog] INFO
> > smslib - GTW: modem1: Stopping gateway...
> > INFO   | jvm 1    | 2010/01/01 18:52:36 | 112012812 [WatchDog] INFO
> > smslib - GTW: modem1: Closing: COM1 @115200
> > INFO   | jvm 1    | 2010/01/01 18:52:36 | 112012812 [WatchDog] INFO
> > smslib - GTW: modem1: Gateway stopped.
> > INFO   | jvm 1    | 2010/01/01 18:52:36 | 112012812 [WatchDog] INFO
> > smslib - GTW: modem1: Starting gateway, using Generic AT Handler.
> > INFO   | jvm 1    | 2010/01/01 18:52:36 | 112012812 [WatchDog] INFO
> > smslib - GTW: modem1: Opening: COM1 @115200
> > INFO   | jvm 1    | 2010/01/01 18:52:41 | 112018031 [WatchDog] WARN
> > smslib - GTW: modem1: Erroneous CPIN response, proceeding with
> > defaults.
> > INFO   | jvm 1    | 2010/01/01 18:52:44 | 112020453 [WatchDog] WARN
> > smslib - GTW: modem1: Retrying the detection of CNMI, modem busy?
> > INFO   | jvm 1    | 2010/01/01 18:52:47 | 112023062 [SMSServer -
> > OutboundPollingThread] INFO smslib - SMSServer: sending
> > asynchronously... [1]
> > INFO   | jvm 1    | 2010/01/01 18:52:47 | 112023453 [WatchDog] WARN
> > smslib - GTW: modem1: Retrying the detection of CNMI, modem busy?
> > INFO   | jvm 1    | 2010/01/01 18:52:50 | 112026453 [WatchDog] WARN
> > smslib - GTW: modem1: Retrying the detection of CNMI, modem busy?
> > INFO   | jvm 1    | 2010/01/01 18:52:53 | 112029453 [WatchDog] WARN
> > smslib - GTW: modem1: CNMI detection failed, proceeding with defaults.
> > INFO   | jvm 1    | 2010/01/01 18:52:53 | 112029453 [WatchDog] WARN
> > smslib - GTW: modem1: Callback indications were *not* set succesfully!
> > INFO   | jvm 1    | 2010/01/01 18:52:53 | 112029453 [WatchDog] INFO
> > smslib - GTW: modem1: Closing: COM1 @115200
> > INFO   | jvm 1    | 2010/01/01 18:52:53 | 112029453 [WatchDog] ERROR
> > smslib - Error while starting Gateway: modem1
> > INFO   | jvm 1    | 2010/01/01 18:52:53 | org.smslib.GatewayException:
> > The GSM modem does not support the PDU protocol.
> > INFO   | jvm 1    | 2010/01/01 18:52:53 |       at
> > org.smslib.modem.AModemDriver.connect(AModemDriver.java:191)
> > INFO   | jvm 1    | 2010/01/01 18:52:53 |       at
> > org.smslib.modem.ModemGateway.startGateway(ModemGateway.java:185)
> > INFO   | jvm 1    | 2010/01/01 18:52:53 |       at org.smslib.Service
> > $WatchDog.process(Service.java:1468)
> > INFO   | jvm 1    | 2010/01/01 18:52:53 |       at
> > org.smslib.threading.AServiceThread.run(AServiceThread.java:117)
> > INFO   | jvm 1    | 2010/01/01 18:52:57 | 112033344 [SMSServer -
> > OutboundPollingThread] INFO smslib - SMSServer: sending
> > asynchronously... [1]
> > INFO   | jvm 1    | 2010/01/01 18:53:07 | 112043594 [SMSServer -
> > OutboundPollingThread] INFO smslib - SMSServer: sending
> > asynchronously... [1]
>
> > repeats till the modem and the service are reset.
>
> > What could be the problem and the solution for it?
> > Thanks in advance..

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