Hi Gilly You'l need to go to www.epson.co.uk > click on support > type in the model number of your scanner > click on Drivers > download the latest version of Epson Scan. That should put the scan facility back. If you're using Photoshop CS4 you'll need to download their optional TWAIN plugin for scanning. http://www.adobe.com/support/downloads/detail.jsp?ftpID=4047
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