Hi Ana
I've just looked in my Applications folder and I have: Parallels Desktop; 
Parallels Image Tool; Parallels Transporter.
Is it one of those?
Derek

On 12 Jun 2010, at 11:31, Ana Iaria wrote:

> Have you installed Paralells Tools?
> 
> Ana
> 
> 
> On 12 Jun 2010, at 09:45, Derek Cross wrote:
> 
>> Hi Smuggers
>> 
>> I recently installed Parallels Desktop 5 for Mac on my iMac (OS 10.6.3) and 
>> then installed Windows 7 Professional. The thing is, I can't get the screen 
>> to be full screen  -  and Crystal and Coherence (whatever they may be) are 
>> greyed out. I attach a screen shot, showing the desk-top and the black 
>> background. Any suggestions gratefully received.
>> 
>> Thanks Derek
>> 
>> 
>> <Parallels DesktopScreenSnapz001.jpeg>-- 
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> ==============================
> Ana Luiza Iaria, MSc, CT (Translator), MITI, ATA member
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