Thanks for your advice, Sam.  I did the software upgrade for iPad and the
problem is now solved.

On 28 July 2010 18:34, Sam - MacAmbulance <[email protected]> wrote:

> Hi Virginia
>
> The outgoing port needs to be left as default, it's either 465 or 587.
>
> IMAP is incoming only and must be port 993 with SSL on using password
> authentication.
>
> If you go to advanced settings and make sure that the incoming settings are
> as above, it should work.
>
> You could always try setting up the account again, then delete the old one
> when you're sure it's working.
>
> Regards
>
> Aam
>
> --
> MacAmbulance
> Sam Mullen
> 07747778022
> [email protected]
>
> On 28 Jul 2010, at 17:06, Virginia <[email protected]> wrote:
>
> Sam, IMAP is enabled on my Gmail account (under settings) but on iPad's
> settings, if I go to Mail, Contacts, Calendars, there are two Accounts
> listed : <[email protected]>[email protected] and
> <[email protected]>[email protected] (this just has info about MobileMe).  If I
> access the first one I get page saying Account On and under this Google Mail
> Account information.  Below that my name, my email address as above,
> password and description which is my email address (I have tried changing
> each of these to <http://imap.gmail.com>imap.gmail.com but makes no
> difference).  Under this box there is  Outgoing Mail Server which is listed
> as   <http://smtp.gmail.com>smtp.gmail.com.  The port is 993 with SSL
> enabled.  What I cannot find is a box with incoming mail settings or any
> reference to IMAP.
>
> On 28 July 2010 15:40, Sam - MacAmbulance < <[email protected]>
> [email protected]> wrote:
>
>> Hi Virginia
>>
>> Check the IMAP settings on the iPad, it should be connecting to
>> <http://imap.googlemail.com>imap.googlemail.com or
>> <http://imap.gmail.com>imap.gmail.com on port 993 with SSL enabled. Check
>> your gmail settings online to make sure IMAP's enabled on your account.
>>
>> Regards
>>
>> Sam
>> [image: MacAmbulance]
>> providing affordable Apple & PC services
>> Sam Mullen
>> 07747 778022
>>  <http://www.macambulance.co.uk>http://www.macambulance.co.uk
>> [email protected]
>>
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