I'm not trying to sound rude here but I have to agree with Frank. Either you're _VERY_ unlucky or you're not taking care of the machines as you should with a computer, if 20 of your computers break during the first year - it's not something wrong with the machines.
Nicklas 2010/11/11 Frank Kennedy <[email protected]> > *On 11 Nov 2010, Ranulph Glanville wrote:* > * > * > *I am not sure how many macs I've owned, but at least 20, perhaps 30. > Almost every one has gone wrong during guarantee period.* > > > 20 to 30 Macs? What are you doing to the poor things? I repair computers > for a living and thank God for PCs is all I can say... > > Frank. > > P.S. I and my wife use Macs at home, No hardware problems in 16 years, of > course. > > > On 11 November 2010 06:45, Ranulph Glanville <[email protected]> wrote: > >> My reason for reporting is not so much to vent my anger (which, after >> years of this sort of thing, is much reduced by attrition and age), as to >> raise this matter. How is it that I have so many problems, and apparently >> others do not? Or are others less pissed-off when they are left without >> their office, workshop, whatever for a long time. >> >> I'm afraid my experience of Apple is that the performance I reported is >> NORMAL. I am not sure how many macs I've owned, but at least 20, perhaps 30. >> Almost every one has gone wrong during guarantee period. The last one had a >> similar problem with dud components (and the same components, as it >> happens). Most have gone wrong several times, and sometimes during repair >> (as in this case). I've had 2 or 3 total replacements, and one complimentary >> machine, the performance has been so bad at the level of construction. God >> only knows what other machines are like. >> >> The really clever idea would be that parts actually work when they are >> sent out. A secondary improvement would be to speed up availability (get rid >> of just-in-time, for instance). >> >> In my experience this lack of quality is a persistent problem. If Big >> Brother Apple is out there (reading messages about them on M|UGs etc, which >> would be a clever idea), perhaps they would like to do something, such as >> get it right. >> >> On the other hand, maybe I'm somehow electrically dangerous, generating >> strange currents, and should be plugged into the national grid as a source. >> >> I have not thought of phoning Apple. Another hour of wasted time. >> >> Ranulph >> >> >> >> On 11 Nov 2010, at 00:17, Nicklas Mikkelinen wrote: >> >> > Hey Ranulph, >> > >> > I'm sorry for how you feel - but really it could happen, 4 doa parts are >> not really Apples fault it's just a very unfortunate situation - instead of >> being angry about it, think about what can be done to fix your issue, have >> you called apple and told them how you feel and how the situation is? >> > >> > Best Regards, >> > Nicklas >> > >> > >> > On 10 Nov 2010, at 15:07, Ranulph Glanville wrote: >> > >> >> I took my unibody in for a new screen to a highly reputable Apple >> repairer a week ago. Since when Apple have sent 2 dud screens, and 2 mlb's >> that have blown. >> >> >> >> The result is that the machine will not be repaired by the time I leave >> on a trip, Friday morning. >> >> >> >> This is the sort of behaviour that makes an earlier behomoth look as >> though it actually cared about quality. >> >> >> >> I've moaned before about the quality of Apple products. I claim that >> scarcely a computer I've bought from them has not gone wrong in guarantee >> time. I bought this one on 10 March 2010 and it has lost its screen and then >> had dud parts from Apple. >> >> >> >> Is this what we should expect now from the world's largest tech >> company? >> >> >> >> Ranulph >> >> >> >> -- >> >> You received this message because you are subscribed to the Google >> Groups "Sussex Mac User Group" group. >> >> To post to this group, send an email to [email protected]. >> >> To unsubscribe from this group, send email to >> [email protected] <smug%[email protected]>. >> >> For more options, visit this group at >> http://groups.google.com/group/smug?hl=en-GB. >> >> >> > >> > -- >> > You received this message because you are subscribed to the Google >> Groups "Sussex Mac User Group" group. >> > To post to this group, send an email to [email protected]. >> > To unsubscribe from this group, send email to >> [email protected] <smug%[email protected]>. >> > For more options, visit this group at >> http://groups.google.com/group/smug?hl=en-GB. >> > >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To post to this group, send an email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected] <smug%[email protected]>. >> For more options, visit this group at >> http://groups.google.com/group/smug?hl=en-GB. >> >> > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To post to this group, send an email to [email protected]. > To unsubscribe from this group, send email to > [email protected] <smug%[email protected]>. > For more options, visit this group at > http://groups.google.com/group/smug?hl=en-GB. > -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. 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