Boot from the USB memory stick supplied and run disk utility on the drive. You 
could also boot normally holding command + S then type "fsck -fy" and push 
return, let the disk check run then type "reboot" and push return.

Regards

Sam

--
MacAmbulance
Sam Mullen
07747778022
[email protected]

On 3 Apr 2011, at 11:19, Richard Wells <[email protected]> wrote:

> I forgot to send my mother a card (she says she does not believe in it...) 
> but perhaps someone could help me help her with this problem with her MacBook 
> Air:
> 
> "My computer wont work. It lights up and the apple appears and then it shuts 
> itself down."
> 
> What should she try next?
> 
> Richard
> 
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