Thank you Sam and Jason She does not seem to have a bootable memory stick or start-up disk and is not confident about using the command line so she is going to take it in to her Mac supplier (in Bristol). I am not going to argue with her or she will send me to bed without any supper.
Richard On 3 Apr 2011, at 11:55, Sam - MacAmbulance wrote: > Boot from the USB memory stick supplied and run disk utility on the drive. > You could also boot normally holding command + S then type "fsck -fy" and > push return, let the disk check run then type "reboot" and push return. > > Regards > > Sam > > -- > MacAmbulance > Sam Mullen > 07747778022 > [email protected] > > On 3 Apr 2011, at 11:19, Richard Wells <[email protected]> wrote: > >> I forgot to send my mother a card (she says she does not believe in it...) >> but perhaps someone could help me help her with this problem with her >> MacBook Air: >> >> "My computer wont work. It lights up and the apple appears and then it shuts >> itself down." >> >> What should she try next? >> >> Richard >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To post to this group, send an email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/smug?hl=en-GB. >> > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To post to this group, send an email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/smug?hl=en-GB. > -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To post to this group, send an email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/smug?hl=en-GB.
