On 20 Apr 2011, at 06:23, Michael Dennis - Fanchants.com wrote: > It's such a shame and frankly terrible marketing, that the experience we had > of the free replacement which we talked about in a positive manner and were > well impressed with, has been blown away by the faultiness of the > replacements, I mean, whats the point, they are wasting both our time... > > Poor if this is a regular thing and not one off, very poor...
Just to provide a balancing comment I've been an Apple user since 1994 and my only criticisms are; 1. The Mighty Mouse almost impossible to clean ball - good idea but poorly executed design, 2. iPhone 3G/3GS backs which just do not seem to be strong enough where the 30-pin connector is sited In nearly 17 years I've had two problems requiring attention by Apple - a graphics card replacement for our white iMac, done under warranty, and an iPhone 3G replaced free of charge by Apple when out of warranty when the Mute button came off. Apart from the white iMac, the family currently has an iBook G4 (acting as a web server), 4 MacBook/MacBook pros of various vintages, an iPhone 3G, iPhone 3GS, iPhone 4, one iPad, and an iPad 2, oh, and an Apple TV. By way of contrast, my wife, a teacher, has had 6 PC laptops provided by her school in 4.25 years, 5 of which have failed completely including one which lasted less than a month. The current Toshiba laptop, which I think retailed at around £600, has lasted just over a year so far and has been of much better quality compared to the previous laptops but weighs a ton, has battery life of just 1.5 hours before needing to be recharged, has a poor quality screen (compared to our MacBooks) and a keyboard seemingly made of soggy bread. I'd also like to praise Robert Harding in Hove as well as the people at Apple, Churchill Square and at Cancom who have given advice and time over the years as well as SMUG members. Where would you get the equivalent in the PC world? Certainly not from the DSG Group! -- Tony Crooks <mailto: [email protected]> 53 Mendip Avenue Eastbourne BN23 8HP Mob: 07590508079 Tel: 01323-460789 -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To post to this group, send an email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/smug?hl=en-GB.
