A friend of mine switched from a PC to a 13" MBP last December and, in general, 
she's delighted with it. 

A few days ago she started having problems starting it up (which she does every 
morning). After pressing the power button the grey Apple logo screen comes up 
and a progress bar appears. It takes 4-5 minutes for the progress bar to get to 
the end and then the start up continues normally. She's also finding that the 
Superdrive is acting up.

So far she has installed the latest combo update and reset the PRAM. I'm going 
over to see her this afternoon to help her reinstall the system.

Is there anything else she should consider? SHe's getting a little fed up that 
a brand new Mac is misbehaving. In France there are very few Apple stores so 
she can't take it to a Genius Bar. The nearest one is 350 miles away :-(

Regards
Philippe

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