Thanks for the advice Sam. She's just done it and apparently it 'hung' on the following (reported from memory so not 100% exact. checking linked files checking bitmap bitmap volume
It was stuck on it for quite a while then things happened again and it finished booting. Yes it is connected to broadband over a wifi network. Regards Philippe On Monday, 23 May 2011 at 09:45, Sam - MacAmbulance wrote: > Try booting holding down command and V. It'll boot into verbose mode and tell > you what's happening as it's loading up. Look for anything that's repeated > many times or stays still for a long time then report back. > > Is the machine connected to broadband? > > Regards > > Sam > > -- > MacAmbulance > Sam Mullen > 07747778022 > [email protected] > > > On 23 May 2011, at 07:12, Philippe Chandless <[email protected]> wrote: > > > A friend of mine switched from a PC to a 13" MBP last December and, in > > general, she's delighted with it. > > > > A few days ago she started having problems starting it up (which she does > > every morning). After pressing the power button the grey Apple logo screen > > comes up and a progress bar appears. It takes 4-5 minutes for the progress > > bar to get to the end and then the start up continues normally. She's also > > finding that the Superdrive is acting up. > > > > So far she has installed the latest combo update and reset the PRAM. I'm > > going over to see her this afternoon to help her reinstall the system. > > > > Is there anything else she should consider? SHe's getting a little fed up > > that a brand new Mac is misbehaving. In France there are very few Apple > > stores so she can't take it to a Genius Bar. The nearest one is 350 miles > > away :-( > > > > Regards > > Philippe > > > > > > -- > > You received this message because you are subscribed to the Google Groups > > "Sussex Mac User Group" group. > > To post to this group, send an email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]. > > For more options, visit this group at > > http://groups.google.com/group/smug?hl=en-GB. > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To post to this group, send an email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/smug?hl=en-GB. > -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To post to this group, send an email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/smug?hl=en-GB.
