I had a superhub installed a few weeks ago and so far I haven't experienced any 
of the connection issues described. 

However, I have noticed that unless you're in the same room as the hub then the 
signal gets weaker much quicker than one would expect.

-Adam 

-- 
Adam Field
-----------------------------------------------------



On Sunday, 16 September 2012 at 11:19, Robin Brown wrote:

> Hi Andrew,
> Re your super hub issues, there is a lot of item specific help on the Virgin 
> Forum, link here:
>  http://community.virginmedia.com/t5/Broadband/ct-p/Broadband
> 
> Specifically there is a full article here to address problems which you may 
> try:http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=437644&CURRENT_CMD=SEARCH&CONFIGURATION=1002&PARTITION_ID=1&USERTYPE=1&LANGUAGE=en&COUNTY=us&VM_CUSTOMER_TYPE=Cable
> 
> From experience I would give up on using the Virgin device as a hub, provide 
> your own and change the Virgin device to Modem mode, cutting out all other 
> functions.
> 
> Good luck,
> Robin
> 
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