Hi Frank

Which email program are you using? When the computer said it had shut her email 
down, what was the exact error message?

Have you tried rebooting your router? Sometimes they can crash slightly and 
stop communicating over certain ports.

Regards

Sam
MacAmbulance
Providing affordable Apple & PC services

Sam Mullen
07747 778022
http://www.macambulance.co.uk
[email protected]


On 15 Dec 2012, at 09:00, Frank Kennedy <[email protected]> wrote:

> I have a problem with my wife's email. It started flashing up  window a while 
> ago which said that it needed her password to continue. I said to cancel it, 
> which she did, and then carried on quite happily until a couple of days ago, 
> whereupon it demandedher password again and then said it had shut her email 
> down.
> HELP!
> 
>  Frank.
> 
> 
> 
> On 14 December 2012 19:05, Ranulph Glanville <[email protected]> wrote:
> I just finally found what happened to the window I get when double clicking 
> on my disc icon: somehow the sidebar had got turned off. I just had to turn 
> it on again, under the view menu in the finder.
> 
> A silly problem, that had no sensible cause, and which I've just fixed. Not 
> having seen it before, I was unfamiliar with this, and maybe other smugglers 
> are, also.
> 
> So Sam was right, it was a normal disc: but the sidebar had vanished.
> 
> Ranulph
> 
> 
> 
> 
> 
> 
> 
> On 9 Dec 2012, at 14:50, Ranulph Glanville wrote:
> 
>> Thanks for the response. This is odd. I have never seen this before: in 
>> importing material from old computers it has remained on the top level of 
>> the disc, never hidden behind the user. Nor did I move anything to do this.  
>> So I'm surprised, but now I've found my way around, I'm ok! It doesn't seem 
>> I've lost data in this move, which has also been a merger.
>> 
>> Thanks for the advice,
>> 
>> Ranulph
>> 
>> 
>> 
>> 
>> 
>> 
>> On 8 Dec 2012, at 10:43, Sam - MacAmbulance wrote:
>> 
>>> Hi Ranulph
>>> 
>>> not really sure what you mean, when you double click on the hard drive icon 
>>> on your desktop, that's what you should see, a folder listing of the disk 
>>> you're looking at. Do you mean you want to see it in list view so you can 
>>> unfold each folder to view the contents? That's in the view menu > view as 
>>> list.
>>> 
>>> From the screenshot you provided, just click on Users > ranulphglanville > 
>>> Documents and it'll take you to your documents folder. To go there 
>>> directly, just go to the Go menu > Documents (or push cmd + shift + O).
>>> 
>>> The screenshot looks to me like a normal top level of an OS X hard drive, 
>>> not sure what the problem is!
>>> 
>>> Regards
>>> 
>>> Sam
>>> MacAmbulance
>>> 
>>> Providing affordable Apple & PC services
>>> 
>>> Sam Mullen
>>> 07747 778022
>>> http://www.macambulance.co.uk
>>> [email protected]
>>> 
>>> 
>>> On 8 Dec 2012, at 15:22, Ranulph Glanville <[email protected]> wrote:
>>> 
>>>> When I open my disc icon on the desktop, what I get is this:
>>>> 
>>>> <Screen Shot 2012-12-08 at 10.16.16.png>
>>>> 
>>>> That's all. But there are many folders, and I get them if I open the disc 
>>>> via, for instance, the documents alias in the dock.
>>>> 
>>>> Still, I would like to be able to click on the disc and get a window with 
>>>> the contents. Can anyone help?
>>>> 
>>>> I think this happened when I connected to a projector system, which really 
>>>> messed up my desktop. Otherwise, nothing has been connected to the machine.
>>>> 
>>>> Thank you for any help.
>>>> 
>>>> Ranulph
>>>> 
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>>> 
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